Technical writer

David S. Greenspan

Technical Documentation and Training

*CAREER SUMMARY*

Technical documentation and training developer with over twenty-five years experience

preparing technical documents, proposals and courseware in multiple industries,

including telecommunications, satellite broadcast, defense electronics, urban mass-

transit, petroleum processing, gaming, TV viewer rating and machinery manufacturing.

*EDUCATION*

MBA, Fairleigh Dickinson University, East Rutherford, NJ

Graduate engineering courses, George Washington University, Washington, DC

BSEE, Washington University, St. Louis, MO

*SOFTWARE TOOLS*

Microsoft: Word, PowerPoint, Excel, Visio, Access

Adobe: FrameMaker

Macromedia: DreamWeaver

*CURRENT EMPLOYMENT*

01/07 - Present. Technical Associates Incorporated, Union, NJ

(On furlough, awaiting project continuation)*

Senior Technical Writer. On-site preparation of engineering reports, white papers,

documentation standards, document templates, training courses, and presentations for

the Trans-Hudson Express Tunnel Project. Interact with architects and engineers to

gather data, draft, format and edit comprehensive engineering/design reports. Prepare

subcontract specifications for surveyors, architects, engineers and construction

companies. Prepare contract specifications for construction services, including:

general contractors, tunnel boring services, railway station construction, track

laying, station public address/signage, station HVAC and telecommunication systems.

*CONSULTING WORK HISTORY*

1990 - 2006. Montville Data Services, Inc, Pine Brook, NJ

A. Technical Documentation and Training Consultant

On-site and off-site preparation of technical documentation and training materials

including on-line/self-paced and instructor-led training courses, technical proposals,

ISO 9000 procedures, offer descriptions, equipment technical manuals, user guides,

installation manuals, software documentation, handbooks, product/service brochures,

journal articles, measurement reports, FCC operating license applications and

equipment authorizations.

Example projects:

07/06 - 10/06. Bayer Health Systems (on site). Installation, operation and maintenance

manuals for patient diagnostic systems.

9/03 -12/05. Siemens Transportation (on site). User training and documentation for a

subway system telecom upgrade (public address and customer information signs) for the

New York City Transit Authority.

10/01 - 4/03. Siemens Transportation (on site). Training coordination for a vendor

provided training curriculum covering operation and maintenance of the New York City

Transit SONET/ATM fiber optic backbone network.

09/01 - 06/02. Siemens Transportation (part-time). Technical proposal and clarification

responses for New York City Transit Authority (NYCTA) Public Address/Customer

Information System, including closed-circuit TV surveillance system and help-point

intercom.

05/01 - 09/01. Lucent Technologies (part-time). Offer description for a third-

generation (UMTS) wireless network.

11/99 - 08/01. Lucent Technologies (part-time). Training course development for a

digital loop carrier system (on-line training); voice-over-IP router (instructor-led

classroom training).

11/00 - 03/02. Lumeta Inc (part-time). Various user guides for firewall analysis

products and services.

07/99 - 06/00. Siemens/NYCTA (on site). Technical proposal for the NYCTA SONET/ATM

Communication Network System.

06/99 - 12/00. Lucent Technologies (part-time). Classroom instructor: Unix (Solaris)

based transport provisioning system for local and regional telecommunication carriers.

1998. MCI (Part-time). Technical proposals for an enterprise LAN/WAN upgrade.

1998. Tyco Submarine (Part-time). Company capabilities brochure.

1998. Global Crossing (Part-time). Company capabilities brochure.

1997. Panasonic (Part-time). Administration manual for a computer controlled video

surveillance system for the gaming industry.

10/97 - 06/99. Lucent Technologies. On-line Help instructions, tutorial, release notes

and ISO documentation for an RF engineering software package.

04/96 - 10/97. Lucent Technologies. Technical manual and training course for wireless

base station installation teams; command reference manual for a wireless network

control center.

1996 - 1997. Lever Manufacturing (part-time). Operation and maintenance manuals for

automated roll slitting machinery.

1996. Dialogic (now Texas Instruments). Software documentation for a computer-telephony

application programming interface.

1996. Empire Equipment (part-time). Parts catalog and operating instructions for

abrasive blasting booths and equipment.

1995 - 1997. Wireless Telecom (part-time). Operation and maintenance manuals for

wireless communication simulators and transmission measurement sets.

1994 - 2007. Herley-CTI (part-time). O&M manuals, software documentation and data

sheets for synthesized RF signal sources.

1994 - 1996. Lucent Technologies. Fiber optic equipment planning/engineering manual

and installation instruction sheets; users manual for speech processing equipment.

1993 - 1994. Boonton Electronics (part-time). O&M manuals for RF laboratory instrumentation.

1993. Diagnostic Retrieval (on site). Software design documentation for an anti-

submarine warfare display system.

B. Trainer and Instructional Designer

Training course developer and/or presenter for:

Network provisioning software; DSL/ATM access multiplexer operator training;

refrigerant recovery technology; Voice-over-IP access router user training; digital

loop carrier system planning; technical writing for engineers; wireless network design

software; oil field exploration technology.

*ELECTRICAL ENGINEERING EXPERIENCE*

12/84 - 2/90. Satellite Transmission Systems, Inc, Hauppauge, NY

Senior System Engineer. Technical proposals, product documentation, user guides,

technical literature, maintenance training, engineering specifications and regulatory

applications. Satellite and microwave frequency coordination with common carriers.

6/83 - 12/84. Private Satellite Network, New York

Chief Engineer. Engineering designs for video uplink earth stations and satellite TV

receiving systems. Software design tools and antenna range test programs. Prototype

service development and equipment demonstrations. Microwave path studies and frequency

coordination with common carriers.

4/78 - 6/83. GTE Satellite Corporation, Stamford, CT

Engineering Supervisor. Satellite communication service development, including

television broadcast, wideband data transmission and inter-city private lines.

Engineering support for sales and marketing activities including customer liaison,

system design and proposal preparation.

3/74 - 4/78. RCA American Communications, Piscataway, NJ

Engineering Leader. Commercial satellite communication earth station design,

specification, procurement, field installation and performance evaluation. Satellite

payload engineering and on-orbit performance verification.

1963 - 1974

Miscellaneous positions with defense contractors and manufacturers:

-Norwood Products Corporation, Paterson, NJ

-Computer Sciences Corporation, Falls Church, VA

-Bunker-Ramo Corporation, Silver Spring, MD

-HRB-Singer Corporation, State College, PA

*MILITARY SERVICE*

1961 - 1963. US Army Security Agency, Ft. Meade, MD

First Lieutenant

Contact this candidate