Customer Service Sales

Justin Baker

*** ****** *** ***. ***

Fayetteville, GA 30214

Mobile: 404-***-****

Email: *********@*****.***

WORK EXPERIENCE

Toys R Us November 2006 to Present

Department Supervisor

- Promoted to Department Supervisor

- Responsible for assigning tasks and the supervision of associates

-Responsible for the training of new associates

-Handles cash register duties and money counting

-Excellent interpersonal skills for customer service

-Responsible for receiving phone calls, handling filing duties, and performing data entry tasks.

-Performs inventory duties as well as shipping and receiving of mail and freight.

Sales Associate

-Consistently met sales goals and metrics

-Worked as a team member to reach daily and weekly goals

-Electronics & Entertainment department specialist

-Maintained daily routine action plan

Wells Fargo May 2011 to July 2011

Teller

-Accurately process transactions

-Handles large sums of money

-Provide excellent and friendly customer service

-Operates PC and handles multiple line phones

-Makes use of copier/printer

FedEx Ground October 2005 to February 2006

Package Handler

-Performed loading and unloading duties

-Scanned freight

Perimeter Staffing March 2005 to June 2005

Laborer

-Worked as warehouse laborer performing package handling duties

-Work consisted of loading, unloading, scanning, and sorting of packages

Clayton County DFCS January 2005 to March 2005

Volunteer

-Performed general office and clerical duties that consisted of filing and data entry

EDUCATION

Clayton State University Morrow, GA US

Continuing Education Certificate

A+ Certification Hardware Continuing Education Course

Non-credit course consisting of 42 hours of instruction

Southern Crescent Technical College Griffin, GA US

104 Quarter Hours of college coursework completed

Major: Computer Science

SKILLS

-Typing speed of 60+ words per minute

-Proficient in the usage of copiers, printers, fax machines and phones

-Proficient with various Windows Operating systems and programs such as Outlook, PowerPoint, Excel, and Microsoft Word Processor

-Supplemented income performing computer repair work, installing programs and hardware as well as the removal of viruses, spyware, and malware.

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