Technically proficient, analytical and creative MBA candidate
Resume:
ANDY DHANRAJ
Queens Village, New York 11427
***********@*****.***
SUMMARY
Technically proficient, analytical and creative MBA candidate seeking a position where my skills and knowledge can be utilized. 5 years of experience in Banking /Cash Checking and Retail Industry. Ability to understand the big picture and implement the strategic initiatives to achieve the end results.
KEY ACCOMPLISHMENTS
Appointed to employ and manage the I.T processes for 5 new branches and check cashing stores in the New York Area.
Implemented and trained organization on bank wide NCR Check Scanning System and reconcile the daily total number and value of checks which improved efficiency and reduce total workload.
Instituted automated Crystal Reports for C-level executives that improved forecasting and budgeting through transparency for 30 Check Cashing stores.
Performed portfolio analysis on $1M of St John’s endowment fund and made recommendations to investment committee for the sale or purchases of securities based on CAPM and DDM.
Advise KMPG to implement a strategic marketing plan to address clients’ needs in a market that is faced with dynamic changes to the regulatory system.
WORK EXPERIENCE
Saint John’s University, Queens New York 02/2009- Present
Graduate Research Assistant
• Increased athletic events attendance by over 30% by overhauling St. John’s athletic Marketing and promotional efforts by implementing a dedicated website and leveraging multiple networking sites.
• Led research project by analyzing and updating St John’s Alumni Intranet website and database system to enhance the functionality and transparency for employees and students.
• Evaluated and recommended Alumni and students to career development networking events.
Broadridge Financial Solutions, New York 06/2009- 9/2009
Intern, Finance/I.T. Audit Department
• Structured and implement new modules for the Audit Management System used to process electronic paperwork that achieved optimal efficiency for the audit team.
• Participated in weekly meetings and training sessions with the Treasury Department that encompass acquisitions, credit facilities, financing of Broadridge spin-off and analyzing the annual report.
• Implemented a branding initiative to revamp Broadridge career website that increased monthly traffic by 40% and improved brand recognition by leveraging social and professional networking sites.
Metropolitan National Bank, New York 07/2006-1/2009
Senior I.T. Technician
• Administered and supported 35 check cashing stores and banks network infrastructure
• Identified and resolved users software issues remotely and provided onsite support for employees and clients of MNB.
• Generated crystal reports and queries for CEO, head of mortgage department and branch managers.
• Implemented a strategic marketing initiative for the opening of two retail branches in New York City and provide incentives for new and existing customers.
Fujitsu Transactions Solutions, Texas 08/2005-7/2006
Field Service Engineer
• Provide technical support for a variety of "Point of Sales" equipments for Stop and Shop, Staples, Waldbaums, Wal-Mart and Pathmark in the New York Area.
• Administered and implemented I.T. and retail processes for the opening of 10 stores within a 6 month timeframe.
NYC Dept. of Health and Mental Hygiene, New York 12/2004-8/2005
Junior MIS Technician
• Managed and supported LAN switches and WAN Cisco routers at 5 clinics in New York
• Reduced helpdesk call level by 20% by supporting users remotely via eSupport
• Conducted and maintained site inventory, respond to service/problem calls through help desk
SKILLS
• ROI, NPV, DCF & IRR Analysis, Windows Server 2003, Novell Netware, TCP/IP networking, C++ Programming, MS Access, SQL, Crystal Reports
EDUCATION
St. John’s University, Queens NY
Master’s of Business Administration in Finance, May 2010 (GPA: 3.9)
York College City University of New York (CUNY), New York
Bachelor of Science Degree in Information System Management, August 2005 (GPA: 3.3)
HONORS
Graduate Assistant Scholarship 2009-2010, Computer and Mathematics Scholar Support Coalition Scholarship 2004-2005, National Dean's List, Certificate in Hands-On Windows Server 2003
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