Erika Williams
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Crest Hill, IL 60403
************@*****.***
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Objective
A position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement.
Experience
Sony Music Distribution, Bolingbrook, IL
Allocation Clerk, 2005 - Present
• Allocate orders for warehouse using AS400
• Conferred and corresponded with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications
• Established assignments and allocated equipment to meet transportation, operations, and production goals
• Reviewed ordered, production schedules, and shipping/receiving notices to determine work sequence and material shipping dates, type, volume, and destinations
• Maintained and verified temporary employee(s) time, transaction history, and production reports
Frankfort Terrace Nursing Home, Frankfort, IL
Ward Clerk, 2004 - 2006
• Compiled and recorded medical charts, reports, and correspondence, using typewriter and personal computer
• Transcribed recorded messages and practitioner's diagnosis and recommendations into patient's medical record
• Greeted visitors, ascertained purpose of visits, and directed to appropriate staff
• Routed messages and documents such as laboratory results to appropriate staff
• Maintained medical records and correspondence files
• Answered telephone and directed call to appropriate staff
UPS-SCS, Louisville, KY
Programmer, 2001 - 2003
• Programmed over 150 Sprint cellular phones an hour
• Prepared orders for employees
• Ran Queries and production reports for supervisors
• Sorted, picked, and packed orders
• Experienced with MS Excel, Word, AS400, and Precendent2000
Empress Riverboat Casino, Joliet, IL
Cage Cashier, 1999 - 2001
• Verified, computed, and paid out winnings
• Exchanges paper currency for playing chips and coin money and collected game fees and wagers
• Prepared collection report for submission to supervisor
• Cash handling and register experience
Fitwell Men's Store, Joliet, IL
Sales Person / Cashier, 1994 - 1998
• Performed all aspects of customer service and satisfaction, including answering busy multi-line phone system, coordinating special promotions, and providing detailed information for various products
• Performed customer service; enquiries; sales; cash sales; stocktaking; and merchandising displays
• Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills
• Bagged, boxed, and wraps merchandise
Education
H.S., 1997
Joliet Township West High School, Joliet, IL