Sr Project Manager

Microsoft Certified Project Manager with eight years of hands-on, and over ten years of industry experience leading successful projects. Seasoned with extensive

experience in the cradle-to-grave life cycle for small, medium, and enterprise global level initiatives. Highly accomplished Project Office professional with

comprehensive experience developing corporate project frameworks. Driving force for process enhancement and improvement. Authoritative resource for state-of-the-

industry project management software and system tools. Skilled at translating the customers needs into technical requirements.

CORE COMPETENCIES:

* PMO Policy Implementation

* Full Life Cycle Project Management

* Policy & Procedures Development

* Off Shore/Best Shore Mgmt

* Staff Training

* PMBOK & PMI Best Practices

* PM Tools Expert

* Continual Process Improvement

PROFESSIONAL EXPERIENCE

Project Manager, HEWLETT-PACKARD (FORMALLY ELECTRONIC DATA SYSTEMS), Plano, TX 01/07 to Present

Application/tools expert supporting and advising best practices, streamlining opportunities and standardization; Designed and developed advanced SharePoint sites;

Developed reporting in Access linked to SharePoint lists; Launched new project automated processes for organization; Managing the Program Schedule in MS Project and

Risks/Issues logs; Manage/Maintain $13 mil Program Budget in Access; Assisting in the creation and standardization of processes rolled out by the Program Office;

Mentoring team in use of company tools and Project Management best practices; Identify and close gaps in current processes; Reviewing Resumes and conducting interviews

for new team members; Deployed Microsoft Project Server (MSPS) to multiple accounts and over 10,000 users within the organization

Project Manager Consultant (Contract), RENT-A-CENTER, Plano, TX 10/06 to 12/06

Revitalized several projects by confirming requirements with the stakeholders, documentation, communication. Designed and implemented a process for updating and

approving legal agreements.

Key Achievements:

* Redesigned the SharePoint website for the PMO to focus the communication of project status, new processes and announcements to appropriate audiences.

PMO Technical Administrator (Contract), AMERIPATH, Addison, TX 07/06 to 10/06

Primary support for MS Project Professional and SharePoint Team Services. Trained Project Managers in best practices. Developed and maintained reports in Crystal.

Maintained PMO portal website. Identified process inefficiencies and implemented stop gap solutions.

Key Achievements:

* Identified need for additional process training and facilitated “Tricks of the Trade” program to ensure consistent application of sound methodology in developing

project plans.

Senior Project Management Analyst, ALLIANCE DATA, Dallas, TX 04/05 to 6/06

Defined and implemented new process. Developed training curriculum and materials based on gap analysis. Trained internal project managers, IT managers, and technical

staff in best practice methodologies including industry standard software tools. Gathered requirements, developed project schedules and work breakdown structures

(WBS), tracked scope and critical path, defined metrics, and administered resource use in PeopleSoft.

Key Achievements:

* Identified opportunities for process optimizations and developed new enterprise level Project Management Office (PMO) procedures.

* Developed and implemented document templates and associated practices for scope development and requirements gathering.

* Designed a proprietary relational database in Access used for cradle-to-grave project administration. Served as knowledge repository and functional resource for

project initiation, status reporting, risks management and remediation issues, and trending analysis related to project health.

Project Manager (Contract), COUNTRYWIDE HOME LOANS, Plano, TX 12/04 to 03/05

Served as contracted resource providing expert guidance for development of new procedures, and opportunities for process automation. Provided periodic status updates

to senior leadership. Created new marketing materials

Key Achievement:

* Managed development and implementation of Sales Lead Tracking Database.

Operational Project Manager, OPTIMAL SOLUTIONS, INC., Irving, TX 08/04 to 11/04

Provided project leadership to offshore consulting team. Aided in development and refinement of operations according to PM best practices. Compiled and presented

periodic status reports to stakeholders. Created and managed full life cycle project plans. Served as liaison with team members at physically diverse locations

including India and Germany. Tracked resource use for client billing. Evaluated and selected third party vendors as suppliers of project management tools.

Key Achievements:

* Created and implemented tools and practices used for time and expense management. Programmed VB based macros that improved the efficiency of timesheet and report

production.

Project Administrator (Contract), FIRST HORIZON HOME LOANS, Irving, TX 06/03 to 07/04

Administered enterprise level deployment of POS system valued at over $13 million. Successfully managed project budget and timeline. Created and managed project plan

and tracked critical path. Developed risk reduction plan and WBS. Developed and maintained resource plan, schedules and scope documentation. Executed communication

plan through regular meetings and status updates to senior business leaders, project leaders, vendors, and technical team leads. Analyzed variances in progress and

budget in partnership with the financial analyst. Collaborated with consultants and vendors supplying the software solutions to ensure strict adherence to

specifications, and to serve as rapid response resource to functional issues.

Key Achievements:

* Identified need for additional process training and facilitated “Tricks of the Trade” program to ensure consistent application of sound methodology in developing

project plans.

* Introduced database used to initiate and track new projects. Created time collection process.

Project Manager, STERLING COMMERCE, Irving, TX 08/01 to 06/03

Managed cradle-to-grave projects from conceptualization and requirements gathering, to WBS creation, scheduling and resource planning, communication planning, risk

assessment, and strategic oversight. Developed weekly and ad hoc reporting. Served as driving force for continual process improvement of PMOs standards and practices.

Key Achievements:

* Led project to implement MS Project 2002 and Sharepoint. Gathered requirements, identified risks, installed server software and desktop applications, and trained

staff.

Project Coordinator (Contract), VERIZON ONLINE, Grapevine, TX 05/01 to 08/01

Facilitated design and development of multiple concurrent internal projects as a contracted resource. Gathered and developed requirements, and partnered with technical

PMs to develop project plans. Monitored performance metrics and initiated remedial action as required. Developed status and budget reports, and network process

diagrams.

Key Achievement:

* Designed and developed MS Access based database to measure budgeted versus actual project expenditures. Incorporated tools for capital, labor, and purchase order

expenses with multiple projects roll-up. Template used as model for enterprise system.

ADDITIONAL EXPERIENCE

Operations Coordinator, EFORCE, Plano, TX 05/00 to 03/01

Served as primary recruiter and interviewer for candidates in the IT industry. Managed candidates through full hiring cycle. Tracked project status and compiled weekly

reports. Created and posted job descriptions in text and HTML formats. Trained new staff members in systems, policies, and procedures.

Key Achievement:

* Created and implemented keyword searchable skills database in MS Access that was modeled for corporate deployment.

* Identified and performed background research on Global 1000 accounts. Compiled and presented findings in weekly sales meetings.

Campus Recruiting Coordinator (Contract), MICROSOFT CORPORATION, Plano, TX 10/99 to 05/00

Advanced Microsoft’s campus recruiting efforts as the primary contracted resource in Texas, and later nationally. Guided candidate through the interview and selection

process.

Key Achievement:

* Contract expanded to include national professional services recruiting due to superior performance.

Purchasing Analyst, MEDICAL LABORATORIES, INC., Denton, TX 08/98 to 05/00

Acted as primary contact for vendors and service providers. Placed orders in response to requests. Supported Access database as 24/7 on call resource.

Key Achievement:

* Developed and implemented purchasing/inventory system. System provided level of accuracy, tracking, and historical analysis that provided the basis for vendor

contract renegotiation that reduced costs for lab equipment and chemicals by 50%.

EDUCATION AND CREDENTIALS

Pursuing Bachelor of Arts Degree (136 hours completed)

Association - Project Management Institute (PMI), Member

TECHNICAL PROFICIENCIES

Certifications:

Microsoft Office Project 2007, Managing Projects

Microsoft Office Project Server 2007, Managing Projects

MS Project Master Certification (Black Belt)

Platforms:

MS Windows 2000/XP/Vista/Windows 07

Applications/Tools:

MS Project 2007 and previous, MS SharePoint, MS Project Server, Visio, Niku, Innate, MS Office 2007 and previous (FrontPage, Access, Excel, Outlook, PowerPoint, Word), TimeTrax, Adobe Acrobat, Clear Access, Corel Office, CorelDRAW, Dreamweaver MX, eProject, iResumix, Lotus Notes, Macromedia Studio MX, Portera Project Management, Quicken, Crystal Reports XI, ADP, PeopleSoft, SAP

Languages:

HTML, VBScript

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