Sr SharePoint Developer
Resume:
Mark Orr M.Ed
Raleigh NC 27604
Email: ********@*****.***
SUMMARY
Seasoned Instructional Designer and Trainer experienced in designing and delivering quality programs in both online and onsite environments. Well versed and experienced in performance improvement, project management, adult learning theory and instructional design methodology, as well as qualified in delivering complex technical and interpersonal skill training to trainers and program end users. An effective and energetic communicator with strong public speaking, presentation skills, and interpersonal skills demonstrated in a team environment.
OBJECTIVE
To capitalize on my existing experience and continual growth in the instructional design and training/performance improvement fields, I would like to help your organization grow into the future.
PROFESSIONAL EXPERIENCE
ALLIED BUILDING PRODUCTS
Raleigh, North Carolina 03/07-Present
Regional IT Trainer
• Successfully trains a variety of programs designated for new hire and existing employees in IT functions and third party software while participating as a member of IT acquisition team responsible for training users in company procedures and protocol
• Responsible for regional training as well as online synchronous and asynchronous training and instructional design and delivery
• Experienced in implementing evaluation plans, collecting and reporting data, as well as designing and delivering train the trainer activities.
BANK OF AMERICA
Greensboro, North Carolina 06/05-03/07
MLO Senior Loan Services Officer
• Participated and facilitated home mortgage payoff process through payment processing, operating as a workflow associate, and by providing training and mentoring to users as both a subject matter expert and in an unofficial capacity
• Used this opportunity for strengthening personal coaching, training and instructional design methods and techniques which were then used to train new associates with Payoff processing classes and OTJ coaching
• In addition, users were monitored and tracked using performance improvement techniques including associate progress and error raw data analysis
GUILFORD COUNTY SCHOOLS
Greensboro, North Carolina 12/02-06/05
Educator (Grades 7-12)
• Educator responsible for designing and adapting state regulated curriculum for student needs
• Delivered meaningful and differentiated instruction in Language Arts, Social Studies and Sociology classes to a variety of different grades and cognitive levels
• Facilitated large and small classes as well as designing unit plans
• Tutored and mentored low income, special-needs students in reading and language arts skills
U. S. ARMY - ARMY NATIONAL GUARD
Monterey, CA & OH 10/91-8/02
Infantry Soldier
Operated as a member of an Infantry fire team, as well as a part of Mechanized unit maneuvers. Trained and supported U.S. and European military forces during Bosnian conflict as a member of specialized wartime training unit. Acted as company-level training specialist, training users in radio, weapons, vehicle maintenance, and security and maneuvers operations.
• Army Commendation medal
• Army Achievement Medal
• Distinguished service ribbon
EDUCATION
North Carolina State University
Raleigh, NC 09/06-05/10
• M.Ed: Training and Development
University of Akron
Akron, OH 09/98-12/02
• Bachelors of Science: Education (Deans List)
• Teaching Licensure- North Carolina & Ohio
Computer Skills
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Web Authoring Tools (Dreamweaver)
• Design and development (Captivate, Camtasia, Articulate- Scripting
and Storyboarding) Podcasting (Audacity), Adobe Connect Pro
• Reporting (Cognos)
Professional Memberships
ASTD – 2006 to 2008
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