Neha Tyagi BA

Neha Tyagi

***/*, ******* ****, *********, Delhi 110092

Phone: +91-991*******

***********@*****.*** | *************@*****.***

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Total Experience: 2+ years | Experienced 1.3+ year as Business Analyst in IT department

Agile Methodology | Experienced in Iterative and incremental software analysis process

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PROFESSIONAL SKILLS

• Study the current state of the processes.

• Designing and documenting functional specification requirements such as GUI (Graphical User Interface) designs, and input and output device requirements as per SDLC model.

• Interacting with the client for requirement gathering, designing and reporting.

• Coordinating with the stake holders to translate the business requirements into actual project plan.

• Creating Detailed Requirement Design Documents (DRD) AND Business Requirement Document (BRD).

• Creating UML Use Cases and UML Sequence .Diagrams.

• Creating of Business Rules and Identifying areas for automation

• Preparing test scenarios. Work with the testing team to prepare the testing plan, scope and other relevant documents and reviewing the test cases prepared.

• Working with the development team to get the bugs fixed. Knowledge of BugZilla Application.

• Creating Change Request Documents. Analyzing the change request and co-ordinating the changes required with the development team.

• Preparing different reports like: Signoff report, Root Cause Analysis Report, Project Costing Report and Project Slippage Reports.

• Training new resources for creation of deliverables.

• Enriched with the ability to learn new concepts & technology within a short span of time.

• Conceptually strong with an innovative and analytical & systematic approach to the work with an eye for detail.

• Self-motivated, hardworking & goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism.

• Good communication skills, verbal as well as written. ________________________________________

SKILLS SUMMARY

• Prepare the AS-IS process map and the TO-BE scenario

• Client interaction

• Business requirement gathering, designing and reporting • DRD and BRD Creation.

• Creation of UML Use Cases and UML Sequence Diagrams.

• Test scenario and test cases preparation . • Report creation- Sign off report, Root Cause Analysis Report, Project Costing Report and Project Slippage Reports.

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TECHNOLOGY SKILLS

Platforms: MS Windows-9x/ XP/ 7, Mac OSX 10.6.

Languages: Core Java

Web Technologies: HTML, JavaScript, XML.

Bugs/ Issue Tracking: BUGZILLA

Soft-skills: Microsoft Office, Microsoft Visio.

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EDUCATION & CREDENTIALS

DEGREE PGDM- Distance Education

NAME OF INSTITUTE Institute of Management and Technology (IMT), Ghaziabad

YEAR OF PASSING Pursuing (1St Semester: 78%)

DEGREE B.Tech. (Hons.) with 76.8%

NAME OF INSTITUTE Hindustan Institute of Technology, Greater Noida, Uttar Pradesh

YEAR OF PASSING 2010

CLASS XII CBSE Board with 76.4%

NAME OF INSTITUTE St. Lawrence Convent, Delhi.

YEAR OF PASSING 2006

CLASS X CBSE Board with 88.4%

NAME OF INSTITUTE Pratibha Vikas Vidyalaya, Delhi.

YEAR OF PASSING 2003

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PROFESSIONAL EXPERIENCE

Thomson Digital (A Division of Thomson Press India Ltd.) Noida, Uttar Pradesh

Thomson Digital has a rich experience of servicing a diverse range of publishers like Oxford University Press, Wiley-Blackwell, Pearson, Houghton Mifflin Harcourt, Elsevier Science, Harper Collins, McGraw-Hill, Wolters Kluwer, Springer, Thieme, Infinitas, BV Eins, Triumph Learning, etc. The company also serve his client with E-Learning services.

Publishing Service Executive- Instructional Design, August 2010 to May 2011

Responsibilities:

• Client communication (US and UK based) in regards of input and output.

• Project analysis and gathering the detailed specifications.

• Program coding and Java scripting for template development.

• Process Automation using Java Script, XML, XSLT and CSS.

• Technical Writing for School Education and Content Design.

• Providing solutions to technical problems faced by the team and timely communicate in regards of the same.

• Arrange the Launch calls, Video conferences and formal presentations with the client.

• Project Management- Planning, estimating and scheduling and workflow decisions of projects.

Business Analyst, May 2011 to present

Major Projects:

1. File Management System (FMS)

Description: The project is intended for production people of Thomson Digital to provide a Web Based system for transferring the application files from one process to another with Version Control. The system also helps the end user to maintain the quality within the process and to keep track of productivity gains. Version Control and systematic flow of inputs and outputs are the two main characteristics of this system.

Roles and Responsibilities:

• Requirement Analysis of Software Projects. Discussion with all the stakeholders and thorough analysis of software requirements.

• Selection of Software Models and strategic planning for following the Software Development Life Cycle (SDLC).

• Preparation of Software Requirement Specification (SRS) and Business Requirement Document (BRD).

• Create flow and low level design via Use cases and user flow diagram.

• Gathering and analysis on Business logics.

• Analysing and optimising the code based upon the feedbacks from the testing team.

• Tracking all task and issues using TPMS and Bugzilla.

• Co-ordination with Accounts department to calculate the cost-effectiveness of software and benefits of implementing the software in currents workflow. Calculation of current norms and effective norms of the process after implementation of software.

• Coordination with stakeholders or users and fix User Acceptance Test (UAT) for each software.

• Implementation of developed software within the workflow and perform R&D in case of any technical advancement.

Achievements:

• Exceeded the yearly implementation target within first 10 months of operation.

• Implemented the all the discussed modules to maintain efficiency, productivity gains and various accounts management.

• Low error rates and high levels of user uptake.

• Met budgeted cost targets for each year.

2. Thomson Project Management System (TPMS)

Description: A web service through which production people can raise their software request. It will auto-trigger the mail to Business analyst, related Technical Manager and Technology Head. The needful actions will then be taken care by corresponding authority. The application helps the software department of TD to keep track of project and project aging of requested project. The application thus provide a fast-track system and helps to provide a systematised SDLC model.

Roles and Responsibilities:

• The project was initiated and presented to the management team by me as business analyst.

• Create flow and low level design via sequence diagram through UML.

• Participative role in Black box testing and co-ordinating the changes required with the development team.

• Creating of functional specifications, business requirements analysis, flowcharts and process maps.

• Planned Test-Cases based on the URD.

• Carried out regular triage meetings to recognize and determine critical testing faults.

Achievements:

• Considered as best management tool in TD by top management.

• Completed the development and UAT in prescribed timeline.

• Met budgeted cost targets for each year.

• Helps in smoothening the process.

3. Thomson Quick Template Development (TQTD)

Description: The application is used for integrating the XML files with the pagination platforms like Adobe InDesign and 3B2. TQTD provides an interface or user-friendly GUI to the user for feeding the values obtained from client in the form of JSR and generate the XMl file from the data fed. This XML will then be mapped with pagination platform through Javascript.

Roles and Responsibilities:

• Thorough requirement analyses and hands on knowledge on related pagination platform.

• Complete feasibility study and creation of TO-BE scenarios.

• Implementing the requirement into useful end application.

• Deploying on to servers and assisting infrastructure and QA team with its usability.

• Moving hundreds of user to new Tool.

• Arrange training sessions.

Achievements:

• Positive User Acceptance from all the stake holders.

• Productivity gain of 20% in every account. Increase in norms for each account.

• Reduce manual efforts and save time of production.

• Helps in smoothening the process.

• Project met the planned budget.

4. HRMS

Description: Human Resource management system.

Status: In process.

Minor Projects:

Description: As a business analyst in Thomson, I have done 56 Minor projects like Dart Automation, Auto EP System, Image convertors, Ariba Integration, Production Tracking System etc. Some of the projects are client requests and some of them are change request. The client request are being handed on priority basis and needs to complete within very tight time frame whereas change request needs special attention to capture the requirements.

Achievements:

• All project milestones were completed ahead of schedule.

• Low error rates and high levels of user uptake.

• Each project met budgeted cost targets for each year.

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CO-CURRICULAR ACTIVITIES

Participated in various sports like softball, volleyball on Delhi State Level & zonal level.

Active member in college’s Technical and cultural committee.

Organised various events in college fest like- Paper Presentation and LAN Gaming Fiesta.

Worked as an Intern for an NGO “Prarambh”.

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PERSONAL DETAILS

Date of Birth : 26/10/1987

Marital status : Single

Nationality : Indian

Place: Delhi Name: Neha Tyagi

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