**** ****** ****** • BALTIMORE MD *****
PHONE 443-***-**** • E-MAIL ***********@*****.***
JOSEPH GREEN
OBJECTIVE
Obtain an entry-level position in the Hospitality or Accounting industry
EDUCATION
2008 - Present Strayer University Baltimore, MD
Business Management
Business Law, Contemporary International Problems, Accounting 1, Introduction to Business, Introduction to Information Systems, Fundamentals of E-Business, Introduction to College
Mathematics
2004-2005 Baltimore City Community College Baltimore, MD
1997-2000
Hospitality Management
Introduction to Hospitality, Food Service Management, English Writing, Business Writing, Introduction to Psychology, Introduction to Biology, Purchasing and Cost Control, Lodging Operations Management
1993 - 1997 Southwestern High School Baltimore, MD
General Education & Hospitality Management
High School Diploma and Certificate of Completion for Travel, Tourism & Hospitality Studies
SKILLS
• OnQ/System 21 (Hilton’s operating system)
• Fedilo Operating System
• Training Front Desk & Night Audit Staff
• Word
• Power Point
• Excel
• Peachtree Accounting Software
• Web Site Design
WORK EXPERIENCE
2002 to 2007/2009 Homewood Suites by Hilton - BWI Linthicum, MD
Over Night MOD/Night Auditor
• Over saw van driver and breakfast staff
• Training Front Desk & Night Audit Staff
• Preparing daily reports
• Run Night Audit Reports
• Balancing transactions
• Handled Accounts payable for Southwest airlines account
• Handled overbooked guest
• Standard front desk duties
2005 to 2006 Mt. Washington Conference Center Baltimore, MD 1998 to 2002
Front Desk Clerk
• Check in and out guest
• Post guest charges
• Handle overbooked guest
• Make reservations
• Booked group meetings
1997 to 1998 Holiday Inn Express Baltimore, MD
Front Desk Clerk
• Check in and out guest
• Post guest charges
• Handle overbooked guest
• Make reservations
1996 to 1998 Holiday Inn Downtown Baltimore, MD
Maintenance Utility Engineer
• Perform maintenance and repair work on the interior of buildings
• Check hotel lighting
• Clean hotel exterior