Customer Service Manager
Resume:
Bartlett IL, ***** Phone 630-***-****
E-mail **********@*****.***
Katie Sampogna
Objective Seeking full time employment with a successful company where I am able to utilize my skills and grow within the company.
Education 2003-2006 Bartlett High School Bartlett, IL
General
Graduated with High School Diploma
Work experience August 2010 – January 2011 Radio Shack Wheaton, IL
Shift Manager
Managed the Cash Registers and Customer Service desk
Solved Customer complaints and issues
Handled deposits
Responsible for cash drawer
Assisted Sale’s staff
Assisted Store Manager
September 2007-July 2010 Dick’s Sporting Goods Bloomingdale, IL
Customer Service Specialist
Managed the Cash Registers and Customer Service desk
Solved Customer complaints and issues
Created weekly schedules for cashier employee’s
Handled deposits
Responsible for cash drawer
Ordered supplies
Assisted Sale’s staff
Assisted Store Manager
August 2006- September 2007 Bennigans Restaurant Schaumburg, IL
Host/ Server
Greeted and seated all guests
Served meals and drinks to guests
Assisted other co-workers when needed
May 2003 -August 2006 Bartlett Park District Bartlett, IL
Cashier/ Swim Lesson Instructor/ Lifeguard
Responsible for cash drawer
Checked guests into pool on daily basis
Gave swim lessons to 5 or more children daily
Created report cards for each student
Organized each daily swim lesson
Watched over pool as Lifeguard
February 2011- Present Sports Authority Bloomingdale IL
Customer Service/Cashier
Managed the Cash Registers and Customer Service desk
Solved Customer complaints and issues
Responsible for cash drawer
Assisted Sale’s staff
Assisted Store Manager
References upon request
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