Engineer Quality Assurance
Resume:
Michael C. Bidwell
Castle Rock, Co. 80104
Phone: 720-***-****
E-Mail: *********@*****.***
Summary of Qualifications
• 20+ years in technology testing and development.
• 20+ years combined experience in business, research, innovative technology, and IT leadership
• 5+ years of HP Tool Suite Administration to include HP Quality Center and HP Performance Center.
• A good team player who also works well independently.
Summary of Experience
Jeppesen-Sanderson March 2004 - Present
Senior Staff Software Test Engineer
HP Administrator for Jeppesen, introducing consolidation of LoadRunner into Performance Center, migration of 200+ QC Projects from 9.0 to 9.2 and then to 10.0 (investigating ALM11 for suitability), created patching schedule for Quality Center and Performance Center, created/added service portal for end users of HP Product lines. Performing Project Administration duties and technical instruction to Project Managers in the use of Quality Center for Project Management and full SDLC activities.
Senior Automation Tester in charge of creating automation frameworks to aid in testing Aviation Data, GUIs, Databases, SDK’s and API’s.
Manager of Test Team in charge of Integration Testing with 3rd party systems to include Boeing EFB.
Volt Technical Services November 2003 to February 2004
Senior Software QA Consultant
Senior Consultant to FRx Software contracted to Develop Test Team Process Improvement and Test Standards and Strategies
Involved in setting up and using Mercury suite of products to augment testing effort.
STATERA, INC. April 2003 to October 2003
Senior Software QA Consultant
Senior Consultant to TVGuide contracted to mentor junior testers in SQA and Test Methodologies and best of Practices.
Utilized training and experience to help wrap up overdue projects and conduct beneficial post-mortems.
COMCAST CORPORATION August 2002 to March 2003
Senior Switch Development Engineer
Switch Engineer in the design, development, and testing of circuit design alternatives in instances of excessive, irresolvable impairments.
Implemented Test Director level test Verification and Validation methods for User Acceptance group
Client liaison, managing IP network issues not typically found in the standard IP support model with command of in-depth knowledge of both Provisioning and Lifecycle support processes.
Prototyped 9 terabyte database for Telephony tracking of equipment, usage patterns, and messaging within 3 weeks with a small Oracle Database complete with file acceptance and translation, ETL, and Report extraction in Perl.
Supervised the delivery process for several source venders to the database using a mixture of RCP and FTP applications via T1 transmissions.
ORUS INFORMATION SERVICES, INC. June 2001 to August 2002
Senior Software QA Consultant
Responsible for all aspects of application development testing, including unit tests, integration tests, functional tests, regression tests, performance and stress tests.
Defined test scripts for WinRunner GUI mapping of WebPortal.
Wrote unit, integration and system level tests in Java utilizing the J-Unit api and framework.
Implemented test processes that would incorporate an XP style development cycle.
Developed testing processes in an Extreme Programming environment for all testing activities.
Advanced department on many processes, both informal and formal: including QA processes (test plan development, testing tools, test results, feedback), requirements process (front-end sanity check, format to support testing, discovery of holes), document production process (templates).
Provided input on project scope engagements related to testing and quality tasks.
Define, execute and maintain automated functional and load tests on projects.
Ability to analyze, verify and document issues relating to code discrepancies- including looking at the system as a ‘gray box’ and not a black box. Following issues down to their most likely area of cause.
ASTRACON, INC., Denver, CO 1/2001 to 6/15/2001
Senior Software Engineer
Developed Test harnesses in Perl for Test Group.
Automated test routines using LoadRunner and WinRunner with Test Director over both applications.
Converted C/C++ SDK to Java SDK in a 3 month time frame with documentation included.
Programmed and tested software to auto-discover network elements and their respective routes.
Designed state-of-the-art communications software to include offerings in; VoIP, VOD, Wireless Web, PPP, TCP/IP, ATM-FR, DSL, VPN, Ethernet and Internet/Intranet communications.
AT&T, Denver, CO 3/2000 to 12/2000
Senior Technical Engineer
Architected new software to meet requirements for Uplink Operation Group.
Installed and tested new network topology tool for Uplink Operation Group.
Instructed members of the Uplink Operations Group on end to end troubleshooting techniques and procedures for satellite communications gear.
Developed Test Scripts with Mercury and Rational tools for Database Validation and Verification.
TCI, Denver, CO 2/1998 to 3/2000
Lead Software Quality Assurance Tester
Created new test cases, test procedures and test objectives for previously untested functionality.
Coached junior members on test team test methodologies and strategies.
Developed Test strategies for clinical trials of Mercury, QAPartner, and Rational suite of tools for test department.
Insured compliance with CMM policies and procedures.
Developed state of the art testing harnesses and automated tools.
TCI, Chicago, IL 1/1997 to 1/1998
Regional Engineer
Oversaw 5 different cable headends and over 50 different people.
Maintained over 100 miles of Hybrid Fiber Coax cable and connections.
Instituted methodologies based on previous reports to bring the Chicago regional area cable operations back into tolerance of FCC requirements.
Supervised the installations of T1’s and DS-3’s and configured CSU/DSU and Cisco Routers for TCI payload delivery of Cable and Voice data over a redundant Fiber Optic Sonet Ring.
Prepared the Chicago region for the introduction of 2-way digital cable and communications.
Resolved complex HFC Plant, Headend and Satellite communication problems and alignments.
US ARMY 9/1987 to 12/1996
Section Sergeant-E-6/SSG
Accepted into a Special Operations Unit for Aviation, Task Force 160th Ft. Campbell Ky.
Consistently promoted ahead of peers.
Implemented testing policies and procedures for avionics equipment.
Developed schematic designs for advanced avionic integration into airframes.
Contributed to the implementation of ISO 9000/9001 certification.
Created new hardware for acceptance testing of electronic Navigation cards.
Designed test criteria for promotion of avionic hardware and software.
Supervised up to 30 subordinates in an avionics shop.
Graduated at the top of my Primary Leadership Development Course.
Graduated at the top of my Basic Non-Commissioned Officers Course.
Managed a Technical Inspection shop for 2 years in support of United States Military with a repair/salvage record of 98.5%.
Managed PMO for an Aviation Unit with resources valued in excess of $5.5 billion.
Incorporated benchmark ANSI, Mil Spec, IEEE, SEI, and ISO standards into daily routine and maintenance.
Planned and directed numerous projects, setting and monitoring work schedules and ensuring quality work which met or exceeded goals and was completed on or ahead of time.
Civilian Education Summary
Bachelors Degree Program; Electrical Engineering, University of Kentucky, Hopkinsville
Associates Degree; Aviation Electronics, North Central Institute, Clarksville, Tennessee
Military Education Summary
Basic Non-Commissioned Officers Course, Distinguished Honor Graduate
Primary Leadership Development Course, Honor Graduate
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