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Customer Service, Certified Nursing Assistant, Phlebotomist, Waitress

Location:
Elk Grove, California, 95822, United States
Salary:
15.00+ hourly
Posted:
August 23, 2012

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Resume:

MONICA GRAY

** ****** ******

Sacramento Ca

Cell: 916-***-**** iuwocc@r.postjobfree.com

OBJECTIVE: Seeking a career with a proven organization with a reputation of excellent customer care and service. Providing their employees with competitive pay and benefits.

EXPERIENCE:

Alta’s ICF

Sacramento, CA Direct Care Staff March 2012 - current

Performing over-night care to the mentally challenged and the disabled. Tasks consist of changing resident when soiled, maintaining all bandaged areas are clean and changed if needed, keeping monitor of residents whom need overnight watch (all), providing ADL assistance to residents every morning I am scheduled to work and charting of all required information into appropriate folder. Preparing pureed lunches for the following day. Housing keeping and laundry.

Delphines Care Home

Elk Grove, Ca . CNA October 1996 - on call

Performing ADLs, ROM. Ambulating residents. Scheduling of activities, resident transportation and appointments. Took vitals and recording results. Food preparation according to dietary specifications. Served according to feeding requirements. Distributed medications on schedule. Ran errands

In-Home Support Services

Sacramento, Ca. CNA June 2009 - October 2010

Live-in. Attend to all of patients needs and desires. Cooking, cleaning, bathing and distribution of medications. Record all abnormalities, improvements, all observations of client. Arrange and schedule all appointments and rides necessary. Handle clients financial obligations, keeping all receipts. Monitor while sleeping, to watch for falls during the night.

UniLab

Sacramento, Ca CPT-1 May 2009 - June 2010

Processed all incoming patients by requisition. Obtained necessary materials to complete draw procedure/s. processed specimen. Prepare specimens for delivery and/or pick-up. Enter all information to patient record. Keep areas sterile, clean and stocked for continued service. Provided excellent customer service

StoneBrook’s

Sacramento, Ca. Waitress May 2004 - November 2008

Opened restaurant and operated a computerized cash register. Set tables. Greeted guests and conducted them to table. Taking food and beverage orders and delivery. Maintained dining and services areas. Advertise specials and menu items. Relay orders to cooks line. Phone orders and prepared for pick up. Provided excellent customer service;

Lyons

Sacramento, CA Waitress June 2000 - May 2004

Operated computerized cash register. Assist manager with advertising and sales. Taking food and beverage orders and delivery to customer table. Kept all areas of sales, service and dining clean and stocked. Provided excellent customer service.

Nancy Younger

Sacramento, Ca CNA January 1988 - Febuary 1999

Prepared breakfast and lunch, providing feeding assistance. Kept inventory for special diet. Performed ADLs, ROM, and provided companionship. Assisted with ambulation. Provided medications. Housekeeping and laundry. Bathing and dressing on daily basis.

Aware Woman Resourse

Palm Bay, FL CNA April 1980 - December 1987

Counted and issued doctor prescribed medications to in and out-going patients. Performed hematocrits and ran pregnancy tests. Took patient vitals and recorded. Prepared examining rooms for doctors and assisted with medical procedures. Identified specimens and prompted appropriate doctors when procedures were incomplete. Transport patient to and from examining room, before and after procedure/s. Recorded in abnormalties, problems, discoveries, etc. to doctor. Provided excellent patient care.

Econo Lodge

Satellite Beach, Fl Front Desk Clerk March 1986 - August 1987

Making reservations and calling to confirm. Checking customers in and out of desired rooms. Cashing customers out. Taking incoming calls. PBX. Nightly closing of cash and credit, record to log.

EDUCATION;

Phillips Jr. College 1986 - Medical Assisting

National Education Center 1990 - Medical Assisting

National Career Education 2008 - Phlebotomy/EKG/Lab Asst. CPT-1

SacMed 2009 - Certified Nursing Aid CNA

CERTIFICATIONS;

Phlebotomist - 644345 - EXPIRED/returning to school for CE

CNA - 00787215 - EFFECTIVE/ 04-20-2011 EXPIRES/ 11/05/2013



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