Louisa M.Byrd
B*
Brooklyn, New York 11213
***********@*****.***
QUALIFICATIONS:
• Over 20 Years Secretarial/Administrative Experience and 8 years of Customer Service.
• Skills: Typing (85 wpm), Multi-line Phones, Microsoft Word and Word Perfect computer, customer service, retail.
• Extensive business experience including law firms, government agencies, retail and brokerage firm.
• Offer common sense, ability to take initiative, quality orientation and the ability to see a job through.
• Outstanding communication skills. Extremely hardworking and dedicated.
EMPLOYMENT:
T.D. Waterhouse, New York, New York 1998-2001
Customer Service Representative (part-time)
Gave customers information on their brokerage accounts, stock quotes, opened new brokerage accounts and entered customer information in computer.
New York County Surrogate’s Court, New York, New York, 1986-2000
Secretary/Administrative Assistant
Worked in different departments of the Court. Clerk’s Office, Records Room, Guardian Department. Filing documents, entering court calendars into computer, answering phones, preparing maintenance petitions for Guardianship, also helped the public and attorneys to obtain documents and files in Records Room.
EDUCATION:
George W. Wingate High School, Brooklyn, New York