Sr SAS Developer & Analyst

Smita Kamble

**** * ******** ****, *** **E, Chicago 60660, IL

P: 312-***-**** – ********@*****.***

Skills and Abilities

• Explored E- Commerce technology applications, CRM, e-Commerce Value Chain

• Participated in all the stages software development life cycle

• Database developer and administrator with experience in data analysis, development, and design

• Implemented UML diagrams to provide users with ready-to-use architecture for software design

• Experienced in writing PL/SQL queries, SQL Server 2008, Oracle 9i/ 10g

• Implemented GUI design using MS Access 2007, MS FrontPage 2007, MS Publisher 2007, Adobe Tools

• Additional Knowledge and Experience in:

- Worked on documenting Functional, Technical and Business requirements

- Well versed with CRM to value business in market space

- Proficiently worked in Usability Testing and User Centered Web Design

- Focused on e- Commerce Value Chain, Web Marketing strategy

- Assisted in maintaining Business Continuity in Disaster

Technical Skills

Languages: JavaScript, C++, CSS, Html, SQL, PL/SQL-Oracle

Software: MS Visual Studio, MS Visio, MS Office, Rational Rose, Dev C++

Operating Systems: MS Windows, UNIX / LINUX

Hardware: General maintenance and PC troubleshooting, network set up

Adobe Tools: Adobe Dreamweaver CS4, Adobe Flash 9, Adobe Photoshop CS4, Adobe Illustrator CS4

Education

Master of Science in Information Systems Expected June 2011

DePaul University, Chicago, IL

GPA: 3.4 / 4.0

Bachelor of Engineering in Information Technology June 2007 Mumbai University, India

GPA: 3.8 / 4.0

Experience

Hardware- Software Engineer

Information Services; DePaul University, Chicago, IL Sept.2010 - Present

• Troubleshoot hardware and software issues for staff and students

• Provide technical assistance over telephone for distant learners and staff

• Deliver excellent customer service with result oriented output

• Document tickets for customer`s technical issues and following up solutions

• Provide result oriented customer services for hardware and software issues

• Lead team to analyze and resolve hardware and software issues

Database Programmer

Enrollment Management and Marketing; DePaul University, Chicago, IL Aug. 2009 - May 2010

• Analyzed data to provide UML class diagrams for packages, classes and interfaces

• Worked in SQL Server 2005, MS Access and MS Excel environment, MS Publisher

• Wrote DDL statements, table constraints, relationships, stored procedures, triggers and user-defined functions

• Administered and worked on backup /recovery, job scheduling, problem diagnosis, attaching, detaching and performance tuning

Smita Kamble

5600 N Sheridan Road, Apt 13E, Chicago 60660, IL

P: 312-***-**** – ********@*****.***

Assistant - Web Developer Intern

Dena Bank Mumbai, India Jan. 2007 - July 2007

• Assisted higher level management in creating website using HTML, and CSS for website layouts

• Participated in high fidelity prototype for website, virally marketing products

• Designed and Developed the control flow, navigational schemes, tiers and right columns for the websites

• Learned and served CRM strategies for websites to attain a value in market space

• Developed and maintained data structures using SQL in MS Access and MS Excel environment

Academic Projects

Website Analysis and Development Jan.2011-March 2011

• Analyzed and created Business Case including value proposition, revenue model, market competitions

• Created an e-Commerce Value Chain involving attract, act, react, decision, and action environment

• Designed, Developed, Implemented ‘Tutoring Website’ for customers to provide tutoring services

• Integrated customer interface, admin interface, shopping cart, authorization, reports into the website

• Implemented C# using Visual Studio to develop user defined peripherals

Website on National Assessment Jan.2011-March 2011

• Analyzed given country’s information on present technologies development and outsourcing

• Documented functional and business requirements

• Designed, Developed, a website to provide Nation Assessment for general understanding

• Implemented adobe dreamweaver to design website in HTML, CSS and adobe photoshop to tweak images

HCI on Usability and User-Centered Design Sept.2010-Nov.2010

• Analyzed usability testing and user centered design

• Conducted online survey and interviews to gather user requirements

• Implemented card sorting methodologies for efficient usability

• Participated on deciding logotype, low fidelity prototype for mobile application

• Implemented card sorting techniques to bring in efficient usability

Final Academic Project on HCI: Revenew Systems LLC, Palatine, Chicago, IL; BlackDoctor, Chicago, IL

• Conducted interview with the organization`s CEO to gather information on usability implementation

• Participated in card sorting techniques to learn website`s ease of use for the users

• Identified critical risks and profits

Activities

• Public Relation Officer, DISA- DePaul University

• Information Technology Student Association Presenter

• IEEE Participant

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