Tammie L. Lewis
To secure a position in Business Management or Human Resource Management with an organization which is challenging and also offers the opportunity for growth and personal development .
June 2008-Present Comcast Madison, MS.
Customer Account Executive
Interacts with customers through answering incoming calls requesting assistance with services.
Provides technical support for high speed internet and digital voice phone services.
Demonstrates active listening skills to assure mutual understanding of all customer needs.
Sept. 2000-Dec. 2007 RBS Lynk Atlanta, GA.
Team Lead/Contract Processor
Administered all group meetings with other departments related to the contract processing dept.
Informed my team daily of any changes made to company policies and department procedures.
Trained all new hires as well as prepared all daily and monthly reports for the CP Department.
Feb. 1998-Sept. 2000 Pony Express Atlanta, GA.
Data Entry Clerk
Updated customer required personal information.
Billed all clients for services rendered .
Assisted clients with billing concerns.
May 1992 Mississippi Valley State University Itta Bena, MS.
Bachelor of Science Degree
References are available on request.