Tammie's Resume

*** ****** **** *****, ******, MS. *****• 601-***-****• **************@*****.***

Tammie L. Lewis

Objective:

To secure a position in Business Management or Human Resource Management with an organization which is challenging and also offers the opportunity for growth and personal development .

Experience:

June 2008-Present Comcast Madison, MS.

Customer Account Executive

 Interacts with customers through answering incoming calls requesting assistance with services.

 Provides technical support for high speed internet and digital voice phone services.

 Demonstrates active listening skills to assure mutual understanding of all customer needs.

Sept. 2000-Dec. 2007 RBS Lynk Atlanta, GA.

Team Lead/Contract Processor

 Administered all group meetings with other departments related to the contract processing dept.

 Informed my team daily of any changes made to company policies and department procedures.

 Trained all new hires as well as prepared all daily and monthly reports for the CP Department.

Feb. 1998-Sept. 2000 Pony Express Atlanta, GA.

Data Entry Clerk

 Updated customer required personal information.

 Billed all clients for services rendered .

 Assisted clients with billing concerns.

Education:

May 1992 Mississippi Valley State University Itta Bena, MS.

Business Administration

 Bachelor of Science Degree

References:

References are available on request.

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