Executive Administrative Assistant

Stephanie A. Hanson Home: 718-***-**** Mobile: 917-***-****

*** **** ******, ********, ** 11228 ***************@*****.***

PROFESSIONAL EXPERIENCE

*/** ** ******* *. SHANKEN COMMUNICATIONS, INC. – New York, NY

CLASSIFIED AD SALES ASSISTANT – Part-time

Hired to assist Sr. Vice President in the Classified Ad section of Wine Spectator magazine.

• Maintain client list with all pertinent information using MSG SBClient database

• Acquire/renew contracts for classified advertising

• Manage Accounts Payable/Receivable

• Charge clients credit cards using Chase Paymentech Solutions

• Reconcile aging report

• Create online classified ads using Vignette V5

8/2003-10/2008 ARCHIMEDIAN SOFTWARE – Lake Success, NY

EXECUTIVE ADMINISTRATIVE ASSISTANT/PROFESSIONAL SERVICES SOFTWARE SUPPORT

Hired to report directly to the CEO of the company primarily to establish and support the Administrative and Human Resources needs of this new and growing company. Additional responsibilities were applied to the Professional Services Department to support clients, software training, and online eAuctions.

• General Office Management, Travel Arrangements, Expense Reports for all Personnel

• Managed Accounts Payable/Receivable

• Maintained client list with all pertinent information in Salesforce.com database

• Trained clients in proprietary software product usage; managed and supported online eAuction events

11/2002-8/2003 INTELLIDYN – Bethpage, NY

EXECUTIVE ADMINISTRATIVE ASSISTANT

Hired as the Executive Assistant to the President & CEO of the company.

• General Office Management: Travel Arrangements for all Personnel, purchasing, overseeing equipment repairs, supply inventory, maintaining CEO/Company calendar

• Developed and maintained client list with all pertinent information in ACT database

• Contract Administration for new and existing clients

• Developed and implemented Administrative Standard Operating Procedures including security of all passwords for phones and computers

6/2000-3/2002 MATERIALNET - Lake Success, NY

ACCOUNT MANAGER/ASSISTANT TO PROJECT MANAGER

Accepted an offer for a new position within Professional Services to work directly with the Project Managers. I experienced daily training on our software tool, project management techniques, and customer support analysis. Then promoted within Professional Services department to manage and oversee the management of existing accounts.

• QA responsibilities for software upgrades and new modules per client. Managed and executed data migration and upgrade implementations

• Managed and provided on-going training for clients in new software features/upgrades

• Managed and executed initial data loading and verification processes for new events as needed

• Managed training and support of online eAuction events

• Worked with Project Manager on: Requirements gathering, data analysis for system input, initial data loading and verification process, preparing for and assisting in online eAuction events, and in the creation of web-based user manuals

• Trained internal staff members on our software tool for initial data loading and verification processes

• Trained clients in software product usage and the bidding tool in preparation for all eAuction events

ADMINISTRATIVE ASSISTANT

Hired as the Administrative Assistant to VP of Human Resources and worked together to establish a Human Resources department for this new and growing company.

• Coordinated new Benefits Program enrollment and administration

• Developed orientation program for new hires orienting them to culture, business, and benefits

• Developed and maintained departmental organizational and workflow charts

• Implemented attendance system and managed all records

PROFICIENT IN: Internet, MS Word, Excel, PowerPoint, Outlook, and Visio.

MANAGEMENT Publisher’s Clearing House In-Service Courses

TRAINING “Managing Emotions in the Workplace”, “The Take Charge Assistant”, “Better Business Writing”

Contact this candidate