Project Quality

Russel W. Young

- Home: 801-***-****

- Mobile: 801-***-****

- Linkedin: russelwyoung

- Email: ************@*****.***

- Home: 10153 N. Pinion Drive, Cedar Hills, UT 84062

Summary - Professional Software Executive with Masters degree in Computer Science and 20 years of increasing responsibility developing enterprise class software products and services. Proven track record of building and leading motivated engineering teams that deliver high-quality customer solutions for publishing, government and financial markets. Recognized industry expert in standards-based web publishing. Ideal for roles requiring technical depth, department leadership, clear communication, problem solving, and business savvy. Fluent in Spanish. Enjoys occasional travel.

Skills

- Programming - C/C++, Java, OmniMark

- Methodology – Scrum, Agile XP, Waterfall

- Web Publishing - Folio/NXT3, XML/XSL, HTML/CSS, SGML, SQL, JavaScript, Lotus Notes

- Management – Word, Excel, PowerPoint, Project, planning, budgeting, forecasting, data analysis, time tracking, utilization reporting, technical writing, technical training, presentations, public speaking, quality processes, project management, status reports, executive dashboards, defect tracking, recruiting, goal setting, personnel development, team building, strategic planning, architectural roadmap

Professional Experience

Director of Engineering, Digital Harbor/Norkom Technologies/Detica, Provo, Utah, Jan. 2003 – Dec. 2011

- Managed remote development office of 15-25 software developers, architects, testers, tech writers and product managers, coordinating regularly with teams in Ireland, Poland, Belgium, Virginia, Australia and India.

- Led multiple teams of software developers in designing, developing, releasing and supporting financial services compliance and crime fighting applications, and supporting services teams and production customers.

- Worked closely with product management, key customers, and executive, sales and services teams to construct the product roadmap and to plan and ship multiple major and minor software releases that are in production by over 100 large financial services organizations worldwide.

- Developed business relationships with several 3rd party vendors, evaluated their technology, negotiated contracts and integrated their software into the Norkom product offering.

- Radically improved product quality by implementing proven development processes, tools and systems.

- Deployed a continuous integration server to improve source code check in quality and improved the nightly automated testing framework with http-unit, j-unit and canoo tests to verify high build quality.

- Created an executive dashboard to quickly show release status and progress and highlight key quality metrics.

- Built a strong and stable development team, improving employee morale and maximizing effective output.

- Improved product usability by adding Ajax look and feel and migrating the client to Web 2.0 technology.

- Provided leadership to Dublin-based Norkom Technologies (acquired DH in August 2007) during acquisition and integration phases for product engineering and process integration.

- Designed and built company-wide Jira based issue tracking system to coordinate activities for hundreds of support, services, engineering and corporate projects and thousands of internal and external users. This enforced our engineering workflows and helped the regional services and support teams define and follow consistent workflow and centralize reporting.Designed and built company-wide Jira based issue tracking system to coordinate activities for hundreds of support, services, engineering and corporate projects and thousands of internal and external users

Senior Director, Consulting Services, NextPage, Lehi, Utah, Jan. 2000 – Oct. 2002

- Built a department of 30-40 solution architects, engineers, developers, QA and project managers

- Recruited, hired, trained and motivated local and field professionals known for dependability and superior customer satisfaction

- Implemented quality development processes that dramatically improved project predictability and profitability

- Designed and deployed solutions that met or exceeded customers needs, expectations, and timelines

- Merged existing group with engineers from two company acquisitions - CDS and Netlens

- Managed $3.6 M budget annually, trimming overhead costs and reducing or eliminating work on unprofitable projects and customers

Director of Product Development, Open Market/NextPage, Provo, Utah, April 1997 – Jan 2000

- Managed teams of 20 product architects, engineers, and developers known for efficiency and teamwork

- Led the design, project management and development of LivePublish 1.0 and 2.0, specifically the Publisher Distribution Kit and Builder product components, and the integration with the e-commerce server Open Market Transact – on time and under budget

- Led the strategic product migration from the proprietary Folio infobase format to the open web standards of HTML, CSS, XML, and XSL

- Represented the company by speaking at several high-profile industry events, including XML, XML Asia Pacific, XML Europe, and annual Folio Infobase conferences

- Developed several online conference websites including XML ’99 Conference Proceedings (http://xml99.nextpage.com) and XML Asia Pacific ’99 (http://xmlasia.nextpage.com).

- Participated actively in the SGML Open, OASIS, and GCA technical committees. Involved with the genesis and development of XML 1.0. Presented a paper at XML ’99 Conference entitled Electronic Information Commerce

Software Engineer and Builder Team Lead, Folio Corporation, Provo, Utah, Jan. 1992 - April 1997

- Created a DOS version of Folio Views 3.x by building a porting library for the Win32 API

- Worked with 6 other engineers to design and develop Folio Views 3.x ; led a team of 6 engineers in the design and development of Folio Builder 4, which received high praise in a PC Week product review

- Developed expertise in processing SGML data using OmniMark and building large-scale publishing production processes for delivering professional content to the web and to CD-ROM

Education

MS, Computer Science, Brigham Young University, Provo, Utah August 1998

- Completed graduate-level courses with an emphasis in computer graphics

- Published thesis entitled XML-Based Document Image Analysis combining the classic theories of document image analysis with the developing XML standard for structured documents

- Developed Docuscan, a C++ program that converts scanned document images to XML using document classification and structure recognition concepts

- Presented paper and demonstrated program at XML ’97 Conference and at a BYU-sponsored technology showcase

BS, Computer Science, Brigham Young University, Provo, Utah May 1992

- Completed minors in Spanish and Mathematics, including summers abroad in Mexico, Spain and Austria

- Graduated magna cum laude, with a GPA of 3.96, enrolled in honors curriculum

Interests

Family, scouting, piano, golf, wrestling, camping, gardening, landscaping, stone masonry

- Served LDS mission in Los Angeles, California, Spanish speaking, 1986-88

- Earned Eagle Scout award and volunteer as a community scout leader for BSA

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