Manager Customer Service

Mary C Thomas

**** ********* *****, ************, ** 46236 Home: 317-***-**** - Cell: 317-***-**** : *************@***.***

Professional Profile

Personal Background:

Versatile contributor with broad functional knowledge and leadership results in Accounting and Payroll.

Engaging rapport builder; effective in building strong partnerships and alliances based on personal leadership, mutual respect and trust. Disciplined, energetic manager. Skilled in identifying issues, establishing timeliness, orchestrating effort and multitasking to get the job done accurately and on time despite evolving business priorities. Hands-on, goal-focused team leader.

Qualifications

• PeopleSoft/Oracle Payroll System • Written Processes and Procedures

• ADP Internet Payroll System • Auditing

• Kronos Time & Attendance System • Payroll Tax Preparation

• API (Time & Attendance) System • Balancing of Payroll on a bi-weekly and year to

• Word date basis

• Strong Written & Verbal Communication

• Excel

• Systematic, supportive and thorough.

• Powerpoint

• Expert in providing enhanced or alternative

• Team Liaison solutions.

• Quick Learner • Have worked with system implementations

• Extremely Organized • Creative Problem Solving

• Excel In Customer Service

Relevant Experience

Created new departmental procedure manual. Created balancing documentation for payroll. Developed processes for payroll auditing that saved overtime for payroll department.

Experience

Payroll Supervisor

January 2008 to Current

St. Vincent Health

• Supervise payroll staff.

• Assist payroll specialists as needed.

• Process bi-weekly payroll of approximately 15,000 associates, using PeopleSoft.

• Wrote procedures for all payroll functions including processing of payroll on a bi-weekly basis.

• Assist accounting specialist where needed.

• Assist payroll tax specialist.

• Created balancing of payroll to payroll reports and taxes to the tax summaries in preparation for year-end W2 creation.

• multiple state tax process).

• Assist in monitoring API (time and attendance).

• Keep up to date on payroll laws.

• Research payroll issues and assist payroll specialists with problems that arise.

• Work with STD (short term disability) questions.

• Work with garnishments

• Assist payroll manager where needed, including testing of PeopleSoft's new patches.

• Special projects as given by payroll manager.

Payroll Manager

2007 to 2008

The Finish Line USA, Inc

• Manage ten staff payroll.

• Bi-weekly payroll of approximately 13,000 employees.

• Assist with implementation of a new payroll system-(Peoplesoft).

• Review of payroll taxes via a third party vendor.

• multiple state tax process).

• Set up new payroll process changes for payroll department.

• Prepare payroll spreadsheets to be given to Finance for balancing to the financials.

Accounting Supervisor

1997 to 2007

St. Francis Healthcare

• Supervise as many as twelve people with Accounts Payable and Payroll.

• Produce 30,000 checks per year for Accounts Payable.

• Payroll paid on a bi-weekly basis using PeopleSoft.

• Paid approximately 4,500 employees for each payroll.

• Balanced payroll bi-weekly.

• Balance and research payroll tax issues.

• Prepare all payroll tax returns-(federal, state and local).

• Balance year end wages and taxes and responsible for all W2's produced each year.

• Reconcile payroll liability accounts to the general ledger.

• Responsible for Kronos (time and attendance) system.

• Key to upgrade and installation of new Kronos system twice during my time at St.

• Francis.

Financial Analyst

January 1990 to January 1996

Baptist Healthcare, Inc. – Lousiville, KY

• All accounting functions for physician groups; from data entry to reconciliation of general ledger and production of financial statements.

• New position opened to specialize in payroll for the corporate office.

• Payroll Processing.

• Balancing payroll for corporate as well as all hospitals that reported to corporate.

• Balanced payroll taxes.

• Produced W2's and researched all payroll tax issues.

• Produced all payroll tax returns.

• Reconciled payroll taxes to the general ledger.

Accountant

January 1986 to January 1990

Baptist Healthcare – Louisville, KY

Responsible for all accounting aspects for physician groups.

Accountant

January 1983 to January 1986

Rescare – New Albany, IN

• Handled all Accounting functions (including payroll).

Assistant Bookkeeper

1979 to 1983

University OB/GYN Associates – Louisville, KY

• Handled Accounts Receivable for a large doctor organization (12 physicians).

• Entered data on mainframe.

• Researched outages and reconciled to General Ledger.

Education

Bellarmine College

Louisville, KY, USA

Accounting

Summer Scholarship

University of Louisville

Louisville, KY, USA

Accounting Major; Management Minor

Bachelor of Science

Affiliations

Member of the National Payroll Association

Currently studying to obtain a CPP (Certified Payroll Professional) certification.

Additional Information

• Other Items of Interest:

• Church day care for infants on Sunday

• Enjoy spending time outside of work with family and pets.

• Hobbies: Crochet, cake decorating, reading.

Contact this candidate