Mentor
Resume:
Esmeralda Velasco
***** * *** *, ******* IL **617
Phone:773-***-**** • Email: ******@***.***
Career Profile: Bilingual Criminal Justice student seeking an opportunity to work as a mentor or advocate for the juvenile justice/domestic violence sector.
EDUCATION: Westwood College, Calumet City, IL
Bachelor of Science: May 2010
Criminal Justice
RELATED COURSEWORK
Criminology I & II Criminal Investigation I & II Domestic Violence
Victimology Cultural Diversity Criminal Procedure I & II
Probation & Parole Criminal Law I & II Crisis Intervention
PROFESSIONAL SKILLS
Administrative:
Over 1 year of customer service experience
Volunteer and intern for social justice agencies
Communication:
Ability to communicate to others.
Effectively handled all customer complaints.
Provided prompt and friendly customer service.
Computer:
Microsoft Office Suite: (Word, Power Point, Excel, Publisher)
Internship: Center on Halsted- Peer Educator
Domestic Violence Training Certificate
Mujeres Latinas En Accion 40 training class conducted
Job Experience:
Grannyy’s & Nanny’s Day Care Center, Lansing, IL
Toddler Assistant (2008-2009)
• Observe and monitor children's play activities.
• Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
• Instruct children in health and personal habits such as eating, resting, and toilet habits.
• Read to children, and teach them simple painting, drawing, handicrafts, and songs.
• Organize and participate in recreational activities, such as games.
• Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.
• Organize and store toys and materials to ensure order in activity areas.
CD1 Price Cleaners
Cashier (2008)
• Process customer payments in a timely and efficient manner
• Log and track all customer cash payments
• Direct customer correspondence to correct facility manager
• Maintain specific daily statistics and greeted customers
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