Ana's Resume

Ana S. Lopez

North Las Vegas, NV, USA

Home: 650-***-****

Home Email: *******@*****.***

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OBJECTIVE

To acquire a position with a legitimate and reputable organization or company which will utilize my current and past work experience and skills in the following areas: Banking, Customer Service, Data Entry, Management.

SALARY REQUIREMENTS: Negotiable

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SUMMARY OF SKILLS & QUALIFICATIONS

- 10 key by touch.

- Type 40 wpm.

- Bank manager for 6 years.

- Opened a teller window when needed.

- Owned a computer for 9 years.

- Fast learner; quickly incorporate and implement new procedures.

- Proven ability to work independently, handle simultaneous projects, and meet deadlines.

- Reputation as a hard-working, reliable, dependable and accountable employee.

- Accomplished in explicit, concise writing and effective editing.

- Skilled in problem solving and troubleshooting.

- Solid communication, organization, and management/leadership skills.

- Ability to work well under pressure.

- Efficient, accurate, and detail-oriented.

- Extensive knowledge and use of MS Word.

- Able to organize material and information in a methodical way.

- Motivated self-starter with an aptitude for learning new skills quickly.

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- 2 –

WORK EXPERIENCE

10/1998 to 03/2006

Position: Service Manager II

Wells Fargo Bank, N.A.

San Francisco, CA, 94112, USA

Reason for Leaving: Moving out of state.

- Managed staff of 12 employees in the operation side of branch.

- Hired & trained new employees.

- Prepared branch for yearly audits and semi-annual auditor checks.

- Handled all customer issues, concerns, and complaints. In store, over the phone, email, faxes, etc...

- Assisted branch manager in day to day duties (i.e. checking daily general ledger reports, expense reports, etc...).

- Prepared branch meetings handled all faxes, incoming/outgoing mail.

· Worked many different hours including weekends and late evenings

· Handled all regulatory compliance

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EDUCATION

Westmoor High School ~ CA, USA

High School Diploma ~ Graduation Date ~ 06/1996

University of Phoenix On-line ~ CA, USA

Major: Business Management ~ Graduation Date: 09/2009 ~ GPA: 4.0

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