Intern

KIMBERLY ROBB

**** *. ******* **, **********, AZ 85260 *************@*****.*** 480-***-****

EDUCATION

W.P. Carey School of Business, Arizona State University, Tempe, AZ December 2009

Bachelor of Science Marketing Graduating Cum Laude

Certificate in International Business

Study Abroad-The American University of Rome Fall 2008

· Adapted to different countries, language, schooling, and culture

PROFESSIONAL EXPERIENCE

Marketing Intern and Executive Assistant, Visual Intent, Phoenix, AZ February 2009-Present

· Gaining exposure to the advertising field by working in a business that provides diversified marketing services

· Assist creative director through managing files, clients, invoices, client/personal billing, and personal travel details

· Communicate with select clients by participating in client meetings and suggesting branding ideas to meet customer expectations

Marketing Intern, R&R Partners May 2008-August 2008

· Developed product knowledge of the marketing and advertising field by completing projects and taking initiative to shadow employees

· Acted as lead on beamzä account by developing viral marketing campaign, maintaining communication between client and R&R; created and managed social networks sites; and crafted promotional video for Youtube.com

· Organized approximately two client events planning logistics, making reservations, preparing meeting area, and following up with the client

Sales Representative, kate spadeä February 2007-August 2008

· Managed client relationships through building rapport, assessing needs and wants, and suggesting products to gain customer loyalty

· Participated in a team environment by helping co-workers assist customers and handle objections to provide the client with timely and quality service

· Maintained product information by reviewing product book to help educate consumers on the product features and benefits

· Improved individual sales goal by 40% by providing superior customer service which contributed to the store meeting its total monthly sales goal

Cashier, Nordstrom January 2006-February 2007

· Assisted approximately 17 employees by successfully completing customer transactions

· Completed store transfers and Direct-to-Customer purchases through constantly checking updates, finding the product, and responding in a timely manner to other stores’ needs

· Created product promotional posters by using catalog to explain season’s trends for the sales representatives to increase their product knowledge

ORGANIZATIONS

American Marketing Association, Arizona State University January 2009-Present

Human Relations Director, August 2009-Present

· Communicate with board executive by collaborating on event and managing fundraising events

· Attend weekly meetings and discuss ideas and details for upcoming events

Arizona Quest for Kids, Tempe, AZ July 2009-Present

Mentor

· Mentor an under-privileged child by tutoring and explaining concepts to increase their desire for a successful future

· Act as a positive role model by showing maturity and being available for my mentee’s needs whether educational or personal

National Charity League, Scottsdale, AZ March 2002-May 2007

Treasurer, August 2004-July 2005

· Managed yearly budget through creation of a spreadsheet and updating expenses

· Received and managed all receipts for expenses with a successful filing system

· Reported financial status at weekly meetings by addressing and updating all members with our financial status

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