QA Manager

JAMEY R. JONES

*** ******** *****

Casselberry, FL 32707

Cell: 407-***-****

Email: **********@*****.***

OBJECTIVE

Obtain a leadership role in the technological field with a dynamic, growing company that utilizes information systems as a competitive advantage in a global market.

SUMMARY OF QUALIFICATIONS

Well familiar with planning, software release implementation for major petroleum companies along with in through knowledge of departmental activities. Experienced in various aspects of software and hardware testing as a part of the SDLC process. Demonstrated leadership skills, planning, organizing and management of technology, people and resources. Proficient in controlling projects to improve quality, reliability and productivity. A quick learner, with problem solving expertise and analytical thinking who thrives in a fast-paced environment.

PROFESSIONAL EXPERIENCE

TOPTECH SYSTEMS, INC., Orlando, FL 2007 – Present

Manager, Quality Assurance

Responsible for establishing the strategic direction of quality across all systems as well as manage a team of test engineers including software quality engineers, integration technicians and technical analyst abroad. Lead and execute software development release projects (~$250,000) from inception through completion delivering industry wide projects on time. Implementation and analysis of companywide key performance indicator metrics. Manage major petroleum client’s requests including Exxon Mobil, Conoco Phillips and Shell with software projects while interacting with senior management to make critical decisions and solve problems both small and large to successfully complete projects on time. Introduce automated testing and scripting techniques, virtualization, and SDLC techniques to the software development department for unit and regression testing. Compose functional acceptance test plans and assist in completing requirements based on functional specifications and user requirements. Assist external team members on testing and documentation techniques and delegate testing and evaluation tasks to other members of development/testing team. Architect, document, create, and maintain company-wide testing environments. Act as key member of the internal audit team in preparation of ISO 9000-2001 and implementation of lean software development while maintaining continuous quality improvement objectives.

TOPTECH SYSTEMS, INC., Orlando, FL 2006 – 2007

Software Quality Assurance Engineer II

Operate as a critical source for technical projects for Terminal Management Systems (TMS5 and TMS6), TMS Host, Multiload and other process control systems marketed by Toptech Systems, Inc. Assemble and assess user requirements to create functional specifications. Document software processes and functionality and re-engineer existing system application and business processes where necessary. Lead and execute software development projects (~$250,000) from inception through completion delivering industry wide projects on time. Support major petroleum clients including Shell Canada with ethanol off loading blending projects while participating with management to make critical decisions and solve problems both small and large to successfully complete projects on time. Introduce automated testing and scripting techniques, virtualization, and SDLC techniques to the software development department for unit and regression testing. Compose test plans and assist in completing requirements based on functional specifications and user requirements. Work with team members on testing and documentation techniques and delegate testing and evaluation tasks to other members of development/testing team. Architect, document, create, and maintain company-wide testing environments. Act as key member of the internal audit team in preparation of ISO 9000-2001 and implementation of lean software development while maintaining continuous quality improvement objectives.

CINGULAR / AT&T WIRELESS, Orlando, FL 2000 – 2006

Advanced Networking Analyst

Performed a multi-functional role assisting and managing startup of a vendor-branded data technical support online live chat and Ogo forums. Enhanced business infrastructure resulting in improved performance and cost reduction. Interfaced with management to resolve intricate problems systematically to increase productivity and meet project quality standards; improved processes by 10% while continuing to satisfy customer needs. Served as a significant source for Blackberry Enterprise Server projects. Utilized technologies to maximize resources and minimize costs for end users; completed critical steps while meeting customer expectations within the scope of the project.

VALENCIA COMMUNITY COLLEGE, Orlando, FL 2002 – 2004

Adjunct Professor

Facilitated and constructed project deliverables and documents including presentations, project plans, and schedules. Methodically led college students in the introduction to computers and identifying course objectives and implementing impact solutions. Created learning tools and projects to measure competency throughout the course’s duration. Organized meetings to discuss and resolve individual problems as well as group issues periodically throughout the course. Developed strategy and vision and oversaw course process and mapping to meet university standards, improving student productivity in duration of the course. Increased productivity by 25% resulting in a 93% student success rate.

PC PLUS SYSTEMS SOLUTIONS INC., Greensboro, NC 2002 – 2002

Project Manager Assistant - Intern

Co-Managed technical projects including general proposals, risk assessments, project plans, budgets and schedules. Assisted in a leadership role of a team of analysts to identify customer requirements and implemented complex networking projects. Tracked and monitored risks and resolved problems to insure projects were completed on time and to customers’ satisfaction. Identified areas of new revenue opportunities, money losing products and devised strategy to turnaround processes.

SKILLS

A. Project Management: Successfully taken courses at the graduate level demonstrating competencies including: leadership skills and management of technology, people and resources. Proficient in research, planning, organization, problem solving and critical thinking.

B. Engineering: Familiar with simulating and testing digital and analog electronic circuits with a variety of electronic and engineering tools such as spectrum analyzers, oscilloscopes, function generators, digital multimeters; Familiar with Pspice simulation software used for electronics assembly. Experience with, interfacing of 16/32 bit microcomputer and microcontroller embedded systems (Intel 8051).

C. Computers and Software: Quick Test Professional automation software; Telecommunication system software such as Siebel, Primus Solutions, Remedy, CBIS (AWS Software).; basic computer networking; Operating systems such as UNIX, LINUX, QNX, Windows XP; Microsoft Office 20003’ XP Suite; C/C++; AutoCAD 2000; Vmware Workstation.

D. Certifications: Certified by the National Association of Radio Telecommunications Engineers (NARTE) as a Third Class Engineer.

EDUCATION

NORTH CAROLINA A&T STATE UNIVERSITY, Greensboro, NC

Masters of Science, Industrial Technology 2002

(Electrical Engineering Technology Concentration)

Bachelor of Science, Electrical Engineering Technology 2001

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