QA Engineer

678-***-****© MIZANUR RAHMAN *******@*******.***

SUMMARY:

• 10 Years Experience of IT industry with strong 8 years of QA testing.

• Experience in testing Web, 3-tier Client/Server architecture for Finance, Mortgage, HealthCare and Telecommunications industries using QTP, Quality Center,Copuware and Rational Tools.

• Experience in using QA methodology such as CMM, TPM/FLT, RUP, V Model, Agile/Scrum and Black Box testing under Windows and UNIX environment to perform: GUI, Web, JAVA/J2EE, XML, C, C++, C#, .NET Technology and Cold Fusion application testing.

TECHNICAL SKILLS:

Automated Testing Tools: QTP 9.5,Mercury Quality Center,Test Director 6.1.0,Compuware QA Center 5.0.1,Test Partner, Rational Suite Test Studio, Test Manager, ClearCase.Web Technologies: InterwovenTeamSite,Aqualogic/Plumtree,HTML,WebLogic,VBScript,JavaScript,CSS,Front Page 98/2000,Trellix,Dreamweaver 3.0 and Mercantec 5.0,RDBMS: SQL Server,Oracle7.3/8i/9,AS/400,

DB2,PL/SQL,TOAD, and MS Access. Scripting Languages:TSL,Shell Scripting,Other Software/Tools:

MS office Suite 2003,HL7 message,MS Visio,XML Generic Loaders,XML Loaders, Sharepoint,MS Visual Source Safe, TrackRecord,ClearQuest,PVCS,CMVC,Bugzilla, WinDelta,LMC,

Sablime,TeamConnect,MS project,Internet Explorer, Netscape,MozillFirefox.Telecommunication/Internet:

Avaya,Aspect ACD system,VPN,Frame Relay,MPLS,VoIP,ADSL,TCP/IP, FTP, SMTP, POP3

Operating Systems: OS/2(2.3,2.4), Windows 3.1/95/98/NT 4.0 2000,ME, XP, UNIX (SunSolaris2.5, 2.6,SunOS 5.8,5.9,OpenVMS VAX 6.2). Hardware: IBM Compatible PC,MAC and AS/400

PROFESSIONAL EXPERIENCE:

Sage Software-Lawrenceville, GA July’04-May, 09

QA Analyst

• Responsible for testing proprietary CRM Scopus applications for Sage proprietary Products.

• Involved in testing Functional, Regression, Integration, White, UAT, Smoke, Negative, QC, Prism and Web Requests.

• Developed and executed automated testing scripts throughout the testing cycle using QTP and Test Partner.

• Developed Test Cases and Test Scripts in Quality Center.

• Using QTP to capture, verify and replay user interactions automatically to identify defects.

• Responsible for developed and execute the test plans and test scripts in Test Director to produce actual results, worked with the Developers/Business Analyst to validate actual test results to expected results and ensure the test requirements are met.

• Project Lead for testing Sage public facing web sites into a single technology, reuse applications and content across multiple sites using Interwoven Team Site 6.7.1.Involved in testing Aqualogic/Plumtree portal engine for Site Management.

• Project Lead for Testing Richmond/Beaverton ACD projects using Avaya ACD system. Also tested different existing call routing system using Aspect ACD system.

• Responsible for testing Data cleansing, conversion and validation for Sage legacy system to SAP ERP solutions. Tested the format of the Flat files which were uploaded into SAP using BDC.

• Responsible for testing Credit Card Transaction process and eStore payment management processing using CyberSource Paylinx application.

• Using SQL statements to validate data through the applications using SQL Server 2000 and AS/400 DB. Create Test data through the SQL with valid and invalid records to thoroughly test program logic and verify system flows.

• Used QA Center, PVCS, Bugzilla and Track Record Web-based and Client based Defect tracking system to identify, analyze, track and verify defects.

• Responsible for ensuring that all necessary sign-offs have been achieved, understanding and adhering to test planning and execution guidelines, processes, and standards, improving and documenting the testing process in SharePoint, reporting status of assigned test tasks and issues and escalating issues and risks to project management/team lead as required.

EquiFirst Corporation (Pelican)- Charlotte, NC Feb’04-July’04

QA Engineer

• QA Test Team member in testing proprietary EMPOWER, E-Link, E-Post, E-Vault, E-Pay applications for Mortgage applications.

• Responsible for working with Production support to develop test requirements, test plans, test data and expected results necessary to thoroughly test the business requirements for Mortgage Application and E-System applications.

• Migrate code from Development to QA and QA to Production using Manual Procedures and Migration Tools.

• Used LMC (Life Management Console) Web-based and Client based Defect tracking system to identify, analyze, track and verify defects.

• Used MS Visual Source Safe to control all the artifacts that evolve over the course of development.

Eli Lilly and Company (Volt) -Indianapolis, IN Jan’03-Jan’04

Software Test Engineer

• System Test Team member for Testing complete Health care management software with Centralized Billing, Access and Receivables Management modules, Collection agency services for LillyCares and LilllyMedicareAnswersProgram.

• Performed GUI interface testing and DB testing using QuickTest Pro.

• Used Mercury Quality Center for reporting the bugs and writing the test cases and test scripts

• Responsible for creating, verifying and testing of HL7 messages.

• Developed, Modified and executed UNIX Shell scripts.

• Used Test Director for Project and Software Requirements Specifications analysis and translate them in Test Plans and Test cases.

• Prepared a Test Suite of Sanity, Smoke, Regression, Module, Integration, System and Ad-Hoc testing

• Worked in client/server applications developed in C, Pro*C, C++, Java and SQL with Oracle database on UNIX server.

• Involved in the project's Testing Center of Excellence (TCoE) team, which focuses on testing and deals with process, tools and best practices.

AT&T/IBM (IIC)-Tampa, FL Dec’01-Dec’02

MIS Software Application Tester

• System Test team member in testing Globally used proprietary NC3 (Network Configuration, Components, and Connectivity) applications for Network engineering data supporting VPN, Frame Relay, MPLS, International Ordering systems and network engineering databases in support of ordering, installing and monitoring IBM/AT&T Managed Data Network Solutions.

• Tested different XML API verbs, which allow requesting application either to store information in or retrieve information from the NC3 database.

• Used XML Generic loaders, XML loaders and Visio loaders which process the extract files to NC3 API XML input, and sends requests to NC3 API, to add the data into the database.

• Developed, Modified and executed UNIX Shell scripts.

• Worked in client/server applications developed in Java, Visual Basic, C, C++, Visual C++, and SQL with DB2 database on AIX /UNIX server.

• Analyzed Business requirements and translate them in Test plans and Test cases following the one process, CMM and TPM/FLT methodology.

• Used Sablime, CMVC, Team Connect and PVCS Tracker for verify and track defects and configuration management.

• Install Code in Web, Appl and API server in both ST and UAT Environment.

WebTone Technologies Inc. - Atlanta, GA Dec’00-Dec01

QA Test Engineer

• QA Test team member in testing proprietary CRM applications for Financial institutions.

• Involved in testing Functional, Regression, Smoke, Negative,User Acceptance and Hot fixes.

• Implemented Automated Testing scripts throughout each testing cycle using Rational suite Test Studio 2001 and Rational Test Manager.

• Used Rational ClearQuest, a Web-based and Client based Defect tracking system to identify, analyze, track and verify defects.

• Used Rational ClearCase to control all the artifacts that evolve over the course of development.

• Analyzed Business requirements and translate them in Test plans and Test cases following the RUP methodology.

Interliant Inc. - Atlanta, GA Feb’00-Nov’00

Technical Support Analyst

• Provided superior technical support to web hosting customers across multiple platforms as part of a technical support team. Responded to email and phone queries on internet connectivity issues, FrontPage,Trellix,Dreamweaver publishing issues, as well as other HTML editors, ftp issues, and html issues.

• Provided exclusive support for CGI and Perl issues for Interliant web hosting customers utilizing both Windows NT and UNIX servers. Provided CGI support for clients utilizing other platforms including Sun Solaris, RedHat Linux, BSDi, and Windows NT.

• Modified and executed UNIX Shell scripts.

Bellsouth.net(ASI)-Alpharetta,GA Feb,99- Jan’00

Help Desk Analyst

• Provided Second level technical support to Bellsouth Fast access customers for four different types of ADSL, three different modems and four different fast access software package.

• Responded to email and phone quires on internet connectivity issues, HTTP, email and ftp issues.

• Responsible for organizing and developing the content of the support database.

EDUCATION:

Master of Science in Entomology, Reading University, UK.

COMPUTER TRAINING AND SEMINAR:

1. Attend International Conference on Software Testing Analysis & Review May 16-20,2005,Orlando,FL

2. Compuware Test Partner,QA Center and HP QTP at Sage Software

3. Rational Test Studio and Team Unifying Platform at Rational University-Atlanta

4. Mercury Testing Tools at Solutions Inc.-Atlanta

5. UNIX (Intro, Tools & Utilities) at Kennesaw State University, Kennesaw

6. Oracle 7.3/8i, Developer 2000, Visual basic 5.0, C and C++ at Coresoft Corp., Atlanta

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