Administrative Assistant Customer Service

Sandra Getter________________________________________

PO BOX 569, Dolton, IL 60419; 708-***-**** (cell) ************@*****.***

QUALIFICATIONS SUMMARY:

Administrative Support Professional working in fast-paced environments demanding strong organizational, ,technical and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels, detail-oriented and resourceful in completing projects and able to multi-task effectively

CAPABILITIES:

Accounts payable/accounts receivable • office administration • advertising • budgeting • credit analysis • customer relations •database administration • file management • accounting • marketing • meeting facilitation • organizational skills • payroll processing •real estate sales • Microsoft Excel • Microsoft PowerPoint • Microsoft Word

EMPLOYMENT HISTORY

04/15/11 – 09/23/11 University of Chicago Chicago, IL

Temp- Data Management Assistant

Provided support to Business Diversity Manager in managing and maintaining certified payroll data. Duties also included data entry and correcting data.

05/10/10 – 4/14/11 Cook County State’s Attorney Chicago, IL

Administrative Assistant – Torts and Civil Rights Division

Provided assistance to 6 Assistant State’s Attorneys with their Tort cases, documenting complaints, interrogatories, motions, letters, etc., scheduled depositions, daily data entry; also assisted Tax Division in closing tax cases, closed nearly one thousand cases in first five months .

01/09 – 05/09 IBF Property Management Chicago, IL

Leasing Agent

Prescreened applicants before touring apartments with prospective clients; processed credit reports and verified work history; prepared leases, assisted with resident relations

12/07 – 06/08 Kairos Consulting Worldwide Chicago, IL

Executive Assistant

Office management responsibilities, maintained consultant database, resource scheduling and coordination

04/99 – 11/07 Warr Realty, Inc. Calumet City, IL

Illinois Licensed Real Estate Agent

Structured deals for the acquisition of residential and commercial real estate properties

Negotiated sales prices; keeping clients within their budget while obtaining desired properties

07/03 – 10/05 HPV & Associates, Inc. Matteson, IL

Executive Assistant/Office Manager

Effectively managed the department work flow; hired and supervised office staff and field workers, screened potential tenants, monitored lease renewals and terminations, assisted the CEO in various operations, negotiated contracts and purchases with contractors and vendors

08/00 – 07/03 Cook County State’s Attorney Chicago, IL

Intake Specialist – Child Support Enforcement Division

Interviewed custodial parents for Child Support to determine what legal documents would be prepared and filed, provided case status reports to custodial and non-custodial parents

01/95 – 08/00

Administrative Assistant – Child Support Enforcement Division

Typed motions, pleadings, complaints, depositions and letters for the Deputy Supervisor and 15 Assistant State’s Attorneys

Cross-trained as a Court Assistant, Docketing Clerk and Clerk that handled all DNA testing

Implemented new method for filing system for over 7000 cases

EDUCATION

2007 – 2009 Robert Morris College Chicago, IL

Bachelor of Business Administration – Concentration: Management, Graduated: June 2009

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