Customer Service Sales

Jason Garman

**** ******* ***. ***. *, Bloomington IL 61704

Phone: 309-***-****, email: *******@*****.***

Objective: A position which allows me to develop and grow professionally while increasing my contributions to the strategic and operating goals of the company.

Summary of Qualifications

• Proven ability to produce accurate and detailed finished work results

• Ability to successfully function in team environments as well as independent accountability assignments

• Proficient in use of computers and various software

• Well-developed problem solving skills as demonstrated through project work and delegated tasks

• Proven ability to multitask while utilizing good organizational and delegation competencies

• Extensive exposure to difficult customer situations with positive service outcomes

Education

Illinois State University

Bachelor of Science Degree: Business Administration

Bachelor of Science Degree: Human Resource Management

Minor: Psychology

GPA: 3.23/4.0

Graduation Date: May 2007 Available for work: Within 2 weeks of hire

Employment History

Schnucks Grocery Store- Bloomington, Illinois

Assistant Produce Manager

May 2004-Present

• Order and inventory products on stock room and sales floor

• Provide product information to customers

• Receive and organize newly acquired product

• Negotiate sales with vendors and high volume customers

• Setup promotional product displays

• Maintained condition of department independently

• Receive and fill customer orders

• Train new employees in procedures and policies

State Farm Insurance Companies-Bloomington, Illinois

Customer Service Representative

May 2005-August 2005

• Resolved customer complaints

• Filed insurance claims

• Established communication between agents and policyholders

• Provided policy information to customers

• Assisted customers in emergency situations

• Offered additional policies and products to customers

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