CNA
Resume:
Belinda M. Nielbock
*********@*****.***
***** ******** **** *****, ***. #201
Northville MI, 48167
Professional Summary
Certified Nursing Assistant-Volunteer-Customer Service Representative with 5+years of experience.
Core Qualifications
Advanced problem solving skills
5+years of customer service
Demonstrated professional phone communication
Competent care
Successful completion of clinical training at Hartford Nursing and rehabilitation center
Live in Home Healthcare experience
Experience
Care Giver
November 2011 to December 2011
Habsburg-Klaus Residence-West Bloomfield, MI
Applied training from Health Care Solutions and career Group program to care for elderly woman in her home where she resides with her family. While the family vacationed, I provided assistance with ADL’s as well as housekeeping for 5 consecutive days.
Office Assistant
January 2006 to January 2012
CAN Art Handworks Inc.- Detroit, MI
Answered phone calls, scheduled appointments, and host meetings. Assisted monthly bill payments, cash withdrawals, and deposits. File paperwork with accuracy, and composing-submitting proposals.
Brand Ambassador
February 2009 to October 2011
GC, Fusion-Marketing-various MI events
Exercising excellent communication and customer service skills to promote various brands to diverse sizeable crowds at numerous events across Michigan. Demonstrating products and interacting with consumers allowed me to exceed expectations set for each event.
Customer Service Representative and Sales Associate
October 2006 to July 2010
Nordstrom Inc.- Troy, MI and Dunwoody, GA
Training for exceptional customer service allowed me to achieve consecutive sales increases. My upstanding relationship with Nordstrom gave me the opportunity exercise my abilities further with proficiency in Dunwoody, GA.
Education
Schoolcraft College 2012
Livonia, MI
German Language
1st Semester
Healthcare Solutions and Career Group 2011
Detroit, MI
Certified Nurses Aid
Certificate
South University 2011
Novi, MI
Business Administration
Certification
State certified CNA 2011
Henry Ford Community College
Community Involvement
Volunteer, Historic Fort Wayne Detroit, MI- I assist with the organization of annual events held onsite.
References
Upon Request
Contact this candidate