HR Manager

GLORIA E. TOWOLAWI

**** **** ** #*** | Houston, Texas 77072

C: 713-***-****

***.******@*****.***

EDUCATION

M.B.A. Human Resources Management University of Phoenix 2007

B.S. Honors Mass Communication University of Lagos 1995

Certificate of Mastery SAP R/3 4.6 Mind leaders 2011

SUMMARY

Experienced in staff recruitment and retention

Staff training and development

Facilitation and training skill

Manage HR Department

Superb written and oral communication skills

Maintain HR Database- SAP R3

Knowledge of Federal and State Employment Law

Computer literate in MS word, Excel and PowerPoint,

ADP Benefit Online Enrollment System

Paid Tax Preparer

Dynamic, creative, analytical, and capable of making prompt independent decisions and sound judgments.

Determined and have ability to meet tight reporting schedules and deadlines.

Self-starter, a team player, a team builder and a team leader.

EXPERIENCE

Examiner – Houston Workplace Examiner (2010)

• Identify workplace issues, change management, collective bargaining, FMLA,EBSA, EEOC, OSHA,OFCCP, HIPPA, COBRA

• Turn problems to opportunity

• Identify and analyze possible alternative solutions

• Carry out risk assessment and mitigation techniques

• Implement time sheet and record keeping

• Ensure proper I-9 and E-verify compliance

• Write reports using Ms word, PowerPoint and Excel

• Schedule meetings with clients and event calendar using MS Outlook

• Kept track of appointment and send reminders

• Drafted correspondence, and emails for approval and distribution

• Handle workforce administration in consistent with regulatory requirements

• Develop framework for training intervention

Talbridge Limited- Strategic Staffing Analyst - Chevron (2008)

• Project coordinator-Training

• Define and deliver monthly dashboards, quarterly metrics and yearly analysis for the department

• Successfully covered the strategic staffing conference and wrote the final presentation and report for top management consideration.

• Succession planning

• Update organization chart

• Effectively completed the first quarter training analysis and report using spreadsheet and word document

• Develop a framework for strategic planning as it relates to workforce management.

• Schedule training classes for global learning development project using various offices software

• Validate all staffing data through routine analysis and reports

• Create ad hoc reports to extract information and support analytical efforts

• Carry out analysis to support recommendation for action plans to address competency gaps from staffing analysis

Affordable Service Provider - Human Resources: Recruiting (2008)

• Recruit- interview candidates

• Use Recruit Wizard to track candidates’ profiles

• New hire orientation

• Random Drug Testing

• Develop effective sourcing strategies by targeting specialized media

• Make offers of employment, coordinate relocation process where necessary

• Explain to customer the various discount health insurance benefits available

• Clarify to customers the various provider organizations such as PPO, HMO, HSA they can enroll in

• Handle customer inquiries, complaints, billing questions and payment service request.

• Manage a high volume calls within a deadline driven environment

• Demonstrate active problem solving and listening skills

University of Phoenix (Graduate student) Project (2006 - 2007)

• HR Compliance and Ethic- Human Resources Management of Equal Employment Opportunity

• Regulations: A case study of Texas A&M University-Commerce policy on EEO/AA.

• Developed compensation strategy for special groups of employees

Oil Week – HR Generalist (2004 - 2005)

• Prepared internal employee communications regarding compensation, benefits, and human resources policies.

• Oversight of all aspects of staff performance; performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures

• Oversee/assist in the selection process by reviewing resumes, verifying past employment, testing applicants and conducting personal interviews

Petroleum Training Journal - Administrative Assistant / Human Resources (Chevron) (2003 - 2004)

• Provided general office support in a wide variety of administrative duties

• Effectively communicated and provided customer service to all client groups.

• Drafted correspondence, spreadsheets, agendas, memos, and emails for approval and distribution.

• Responsible for all aspects of the publication management: editorial, administrative,

• Schedule meetings between the board members and clients

• Made reservations for travels and Accommodation

• Kept track of appointment and send reminders

Contact this candidate