DELBERT DARAYHE’ SPRIGGS
*** ** ***** *** ******, OK 73103 405-***-**** *********@*****.***
EDUCATION AND CERTIFICATIONS
Master of Science in Telecommunications Management: December 2009
Oklahoma State University, Stillwater, OK
Bachelor of Arts: May 2007
Oklahoma State University, Stillwater, OK Security Clearance: March 2010
Major: Graphic Design Apex Systems, Oklahoma City, OK
Diploma: May 2001
Christian Heritage Academy. Del City, OK
PROFESSIONAL EXPERIENCE
IT/Contract Specialist; June 2004 – Present
Del Services Group, Inc.; Oklahoma City, OK
• Responsible for the design, advancement, protection, and support of certain enterprise data functions and reporting solutions and for certain contracting services
• EIGHT(A) Certified in acquisitions and contracting with prostatic and DME equipment and supplies throughout the VAMC(approximately 170 sites)
• Working knowledge of Purchasing Regulations and The Federal Acquisition Regulations (FAR).
• Expertise in preparing quotations for purchasing infrastructures.
• Working with GSA contracts and national Vendor contracts with offerings selective too Made in the U.S.A. and preference working with Service Disabled Veteran Small Businesses(Purchasing systems, equipment and supplies for TL Services , Envision and others)
• Successfully collaborating with internal groups and external customers to bring well-designed requirements like GUI, screen and interface schemes.
• Managing Corporation accounts
• Managed the logistics distribution centers for certain corporations
• Created invoices, business form, streamlined workflow processes and expertise in competitive bidding processes.
• Accountable for contacting with the vendors for purchasing the IT equipment needed for the operation of the business and organizations.
• Purchased equipment and made recommendations for procurement of recently developed, additional, or spare equipment based on analyses for action by organizations.
• Outstanding negotiation skills and prepared appropriate budget understanding in the capacity of the business.
• Giving presentations to other organizations and accumulating information from them concerning their certain necessities.
• Assessing the data collected through workshops and assessments, corporate development descriptions and task analysis.
• The skill to sustain good relationships with clients and evaluate the market for best prices for IT equipment.
• Managed LAN and WAN system. (VLAN, VOIP and VPN)
• Aided in the integration efforts for joining the BI platforms with enterprise applications and systems.
IT Technical Support; March 2010- July 2010
DELL Computers Corporation; Oklahoma City, OK
• Contractor for the Army who was issued a CAC on their network ,in order to access and assist with classified information on a secured floor
• Assist with troubleshooting procedures and security solutions (Windows, Mac, etc.)
• Maintain government network for a particular group of end users(ARMY)
• Experience with assisting and working with military groups pertaining to technical issues
• Paying attention to detail while staying within the company and security prescribed policies
IT Support Analyst; May 2001-August 2004
UAT Telecommunications; Stillwater, OK
Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries.
Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets for systems.
Worked with managers to help provide an approximation on certain risk assessments and security procedures.
Maintained data integrity and adequate security of network databases and files.
Assisted in proper network addressing systems, proper software, proper layouts for an assortment of network configurations, and proper connection devices.
Assisted in upholding IT security for using the software (Windows ISA server) and hardware (CISCO, PIX) product.
Professionally handled enterprise-wide code leveling across each SAN switches, arrangements, and SVC complexes.
Handled the execution of innovative improvement applications, hardware upgrades, and service-related organization tasks
Designed and deployed NAS (Resource utilization (file space, disk, CPU, memory utilization) Hardware monitoring,
Security monitoring - the change of administrators group, addition of administrator/root equivalent), encompassing blueprinting and modeling. Offered support and coordinated with third-party dealers to guarantee successful performance.