Management Technical Support
Resume:
ABRAHAM J. MILLER
Cuyahoga Falls, Ohio 44221
******.****@*****.***
C. 330-***-****
OBJECTIVE
Seeking an exciting opportunity to contribute and learn while utilizing my MIS skills and education.
PROFESSIONAL EXPERIENCE
PRINT MANAGEMENT PARTNERS, CABLEQUEST – Hudson, OH (May 2009 – present)
CableQuest is a marketing agency the offers multiple forms of media for promoting the client’s business.
IT/Web Support
Responsible for the technical support of 55 employees. Accountable for website maintenance, server maintenance and web design.
•Resolve computer and equipment technical issues
•Collaborated in reconstructing information security policy document for the company
•Responsible for employee risk training and testing
•Technical support for Windows and Mac operation systems
•Build and maintain websites
•Graphic and web design
AMBER GARDENS – Stow, OH (2006 – 2008)
Local landscaping and garden center that serves the surrounding cities.
•Customer support and sales in the green house, on deliveries and landscaping
•Spanish language translator
EDUCATION
MIAMI UNIVERSITY – Oxford, Ohio (2005 – 2009)
Bachelor of Science in Business
Major: Management Information Systems
Related course work: Designing Business Systems, Business Intelligence and Knowledge Management, Building Web-Based Business Applications, Database Management for Information Systems, IT Project Management, Java and Data Communication in Business
Other course work: Intermediate Financial Management, Managerial Accounting, and Financial Accounting
ACTIVITIES
Sigma Phi Epsilon Fraternity – (2006 – 2009)
•Aided in organizing a philanthropy event to raise money for Darfur
•Intramural captain
Church Youth Group – (2001 – 2007)
•Lead a group of high school students to help paint and fix up a house for an underprivileged family
ADDITIONAL INFORMATION
•Language: Fluent in Spanish
•IT Skills: Visual Studio 2005, Visual Studio 2008, Visual Basics .NET, SQL, Oracle and ERDs
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