Data Entry Director
Resume:
MARÍA GARCÍA
*** **** ***** ****** #*, Bronx NY *0451. Phones: 646-***-**** (Cell) 347-***-**** (Home) E-Mail: **************@*****.***
Professional Profile
• Comprehensive experience in New York City’s Office of Personnel policy and procedures.
• Multi-tasker, great adaptability to diverse work environments. Positive and keen to succeed.
• Able to work efficiently and carefully; hard worker and organized. Computer literate.
• Loves working with people.
Professional Experience
New York City Home Energy Assistants Program
Temporary Position
HEAP DATA ENTRY/Clerk 10/2011-Present
• Coordinates mail for internal and external distributes applications to the appropriate departments for application processing.
• Monitored cases actions of clients by reviewing eligibility requirements, validation of documents for determination of Home Energy Assistants Program (HEAP), in order to ensure eligibility determinations conform to Federal State local guidelines.
• Maintained clients cases folders by assembling, collating documents, forms, making appropriate notations, in order to provide a continuing history of pertinent action cases.
• Assign and distributes cases to the data entry and certification staff.
• Responses to views on cases records by using the HEAP computer system for a confirmation that cases was data entered and certified for payment.
• Performed general clerical responsibilities as needed and directed within the unit.
New York City Home Energy Assistants Program
Temporary Position
HEAP DATA ENTRY/Clerk 09/2010-06/2011
• Coordinates mail for internal and external distributes applications to the appropriate departments for application processing.
• Monitored cases actions of clients by reviewing eligibility requirements, validation of documents for determination of Home Energy Assistants Program (HEAP), in order to ensure eligibility determinations conform to Federal State local guidelines.
• Maintained clients cases folders by assembling, collating documents, forms, making appropriate notations, in order to provide a continuing history of pertinent action cases.
• Assign and distributes cases to the data entry and certification staff.
• Responses to views on cases records by using the HEAP computer system for a confirmation that cases was data entered and certified for payment.
• Performed general clerical responsibilities as needed and directed within the unit.
New York City Personnel Department
Medical Insurance & Community Service Administration (MICSA 2002-2010
Family Independence Administration (FIA) 1997-2002
• Provided administrative support for Personnel Services Division in conjunction with HRA Personnel Administration and Employment Services for over 4,000 employees. Drafted and proofread written documentation for Director.
• Performed administrative functions on behalf of the Director. Assisted the Director with special projects.
• Maintained database systems of personnel records requiring the highest level of confidentiality including all “time and leave” items. Maintained resume databases. Reviewed such resumes to ensure candidates’ education and work experiences met position requirements.
• Coordinated mail items for internal and external distribution; maintained control procedures; assigned priority levels to ensure orderly workflow. Maintained Personnel calendar and compiled materials for scheduled meetings. Maintained unit’s telephone directory.
• Assisted with the preparation of documents for hiring pools and other Personnel activities including: promotions/demotions/transfers/reinstatements/title changes and position upgrades.
• Maintained liaisons with other program areas regarding hiring pools, interview scheduling and processing dates for candidates.
• Responded to staff requests for assistance regarding pending personnel actions.
• Assisted in collecting information, preparing and verifying different reports.
• Screened and monitored calls; took messages and provided information; made referrals to appropriate parties.
Education
Boston University
Paralegal- Certificate
University of Puerto Rico – Ponce, PR
Double BA Criminology and Sociology, 1987
Harver Institute of Long Island – New York, NY
Travel and Tourisms 1993
Skills
• Fully bilingual (English and Spanish).
• Computer literate. Proficient in different computer applications; MS Word, MS Excel, and Sabre.
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