Customer Service Administrative Assistant
Resume:
Vaseem Ahmad
Basti, Uttar Pradesh
India, ******
*.***********@*****.***
Career Objective
To start my management career by joining a well settled and highly professional organization
and grab good career advancement through large efforts and innovative work techniques.
Academic Qualifications
2011 – 2012 Master of Business Administration University of Bedfordshire (UK)
2007 – 2010 Bachelor of Business Administration BCAS Dehradun (India)
Achievements & Awards
Student of the year in 2010 (BBA HR) – BCAS Dehradun (India)
•
First class honours degree in business administration – BCAS Dehradun (India)
•
Successfully completed MBA from UK
•
Key Skills
• Excellent oral and written communication
• Always ready to take initiatives
• Good at managing situations and people
• Good knowledge of computers and software
• Familiar with the procedures and principles of business management
• Strong administrative, organizational and analytical skills
• Having good knowledge about entrepreneurship
• Team Building & Leadership
• Able to read Arabic Language
• Good customer service
• Time management & Self-motivated
• Thinking things through in a logical way so as to determine key issues, often also
including creative thinking
• Goal-oriented and ability to handle several tasks
• Flexible & approachable
• Possess intermediate phone etiquette and interpersonal skills
• Ability to produce consistently accurate work even whilst under pressure
Professional Experience
Jan 2012 – April 2012 Intern Shanthona Women Group (UK)
Administrative Assistant
Meeting and greeting clients and visitors to the
•
office
Supervising the work of office juniors and assigning
•
work for them
Problem Solving
•
Assisting the manger in marketing
•
Organising business travel, itineraries, and
•
accommodation for managers
Organising events
•
Creating and modifying documents using Microsoft
•
Office
May 2011 Intern University of Bedfordshire (UK)
Team Leader International Office Interns
Problem solving
•
Meeting and greeting new international students in a
•
professional manner from Heathrow airport.
Motivating and supporting a team of five members.
•
Checking-in attendees
•
July 2009 – Aug 2009 Trainee Reliance Security Limited
Office Supervisor
Assisting the manager with projects to a deadline as
•
required (Market Research, Target Setting).
Dealing with phone calls from customers.
•
Promoting and selling financial products face to face
•
and over the telephone.
Working in team of twenty members.
•
Personal Details
NAME- VASEEM AHMAD
D.O.B- 02-02-1988
NATIONALITY- INDIAN
References
Available upon request
Contact this candidate