Administrative Assistant Customer Service

Claudia Rosciano

Email: ******@***.***

Telephone: 631-***-****

Dear Sir or Madam,

Thank you for the opportunity to apply for employment within your company. This resume is presented for your consideration regarding the appropriate position you have, or may become available. Briefly, my qualifications represent significant experience and academic studies. This background has given me the opportunity to accumulate substantial knowledge and skills in a number of functional areas.

A key element in my desire to move ahead has been a drive for improvement, coupled with a strong determination to fully utilize my expertise within a progressive concern.

The attached resume summarizes by background and capabilities, and there is considerably more to relate. I would appreciate the opportunity to specifically discuss how I could contribute to your organization.

Thank you again for your consideration.

Sincerely,

Claudia Rosciano

Work Experience

Position: Administrative Assistant/Receptionist

2005-2010

American Discount Cash Register Co.

Ronkonkoma, New York 11779

Responsibilities include working closing for the President of the company, day to day operations, when needed handled travel arrangements, working closely with clients and prospective clients, technical support, all correspondence, accounts payable and receivable, creating estimates & proposals, and maintaining an environment which is needed to run the office in an efficient manner.

Position: Customer Service Representative

2002-2005

Link Door & Gate Operators

Ronkonkoma, New York 11779

Responsibilities included working closely with the Sales Department Manager and handling of all customer requests, literature requests, assisted sales department with sales orders, relieved receptionist when needed.

Position: Administrative Assistant/Office Services Asst.

1998-2002

Arbitration & Mediation Management

New York, New York 10036

Worked closely with the President and Chief Financial Officer, responsibilities included handling weekly merging of client database to produce progress reports, daily operations, scheduling arbitrations and mediations with clients, including all correspondence between parties, accounts payable and account receivable.

Position: Administrative Assistant/Receptionist

1996-1998

Saul Mitchell Interior Designs

New York, NY 10016

Initially hired as a Receptionist, at which time, my responsibilities included all day to day operations, Contacting potential clients, meet and greet existing customers, handled all incoming calls. After 1 year of service, I was promoted to Assistant to Head Buyer, at which time I handled all buying and securing the necessary fabrics necessary to complete orders.

1986-1995 Stayed Home to raise a family.

Position: Administrative Assistant/Receptionist

1985-1986

New York Elevator Co., Inc.

New York, New York 10017

Responsibilities included working closely with the President and Vice President of Corporate Services, handled all daily service requests, dispatched men to various service calls, assisted with correspondence with vendors, sales, and customer service, also provided support to other various departments as needed.

Position: Executive Receptionist

1982-1985

Duncanson & Holt, Inc.

New York, New York 10038

Initially Hired as a Receptionist on the Executive Floor, handled all incoming calls for over 300 people, meet and greet executives, assisted with telexing, also assisted the Vice President of Corporate Services with travel arrangements, screening potential employees. After 1 year of service, I was promoted to Office Services Assistant and Head Telex Operator, at which time I handled all international communications between parent companies and continued to assist Vice President of Corporate Services with various day to day operations, also handled all ordering of office supplies and assisting in board room presentations, including all preparations needed.

Special Skills: Type 50wpm, Microsoft Excel (novice), Outlook, Power Point (novice), Access, Quatro Pro, Lotus, Word Perfect, Quicken & Quick Books and Act(novice).

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