Franklin L. Minnis, Administrative Program Professional

*** ** **** **, *** 3

Dania Beach, FL 33004

954-***-****

ij3kre@r.postjobfree.com Experienced administrative support candidate seeks position with a University, Corporate or Government Agency.

PROFILE Skilled user of office technology. Extensive training in Microsoft Office.

Goal-Oriented. Ability to “prioritize” tasks to meet the needs of the program.

Communicates Effectively. Polished telephone demeanor. Outstanding interpersonal and writing skills. Refreshingly energetic, kind and sympathetic.

Student/Staff satisfaction unparalleled. Accurately identifies the needs of students/staff and responds in a timely and effective manner. Projects positive and professional behavior.

EXPERTISE Software:

• Microsoft Office

• Microsoft Excel

• Microsoft Access

• Microsoft PowerPoint

• Microsoft FrontPage

• WordPerfect

• Filemaker Pro

• BANNER

Office:

• Front Office Management

• Typing (55 wpm)

• Appointments & Scheduling

• Client Service

• Database Management

• File System Management

• Professional Correspondence Writing

• Website Design and Management

EXPERIENCE NOVA SOUTHEASTERN UNIVERSITY – FORT LAUDERDALE, FLORIDA

Clinical Coordinator. 2006-2010

Research and compile information for reports and presentations, compose and edit correspondence on behalf of Director and Program. Prepared images for use in Presentations for instructors and students. Maintain accurate database systems. Establish filing systems and ensures information integrity and organization. Prepare appropriate responses for communications made to the program. Maintained student clinical records for distribution as required by specific rotations. Received and prepared Accounts Payable invoices and other budget documents. Prepared arrangements for Faculty travel and event planning. Maintained clinical rotation Affiliation Agreement contracts; including addendums to agreements as necessary.

Other Duties:

• Exam proctoring

• Student Clinical Evaluation processing

• Reconcile web based student attendance system

• Assist in resolution of complaints/conflicts

• Provide response to inquires of program activities

EDUCATION & TRAINING Nova Southeastern University - Ft. Lauderdale, FL; Finance Major (Senior Status)

Emory Center for Life Long Learning – Atlanta, GA

Certificates:

• Html

• Macromedia Flash

• Starting and Running a Successful Website • Grant Writing

• Time Management

DeVry University – Atlanta, GA (2yrs); Comp Info Systems Major

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