Customer Service Operator
Resume:
LOUIS A. ROBERTS
Conyers, GA 30094
Objective
To obtain a position within an organization that’s innovative, competitive in its market, and driven to be a global leader.
Summary of Experience
04/2008 – Present SOCO Contracting
Norcross, Georgia
Brick Mason / Laborer
• Build walls, arches, fireplaces, chimneys, partitions and other structures
• Work with bricks, concrete blocks structural tiles, stone and fabricated panels
• Mix concrete mortar to hold structures together
• Read blueprints and construct projects accurately
• Operate concrete mixer, backhoe, bobcat, sky lift and bull saw as well as other heavy equipment
07/2004 – 04/2008 UPS Mail Innovations
Atlanta, Georgia
Forklift Operator / Sorter
• Unload trucks utilizing forklift or motorized pallet jack
• Shipping / Receiving duties to include documentation of the pallets / Gaylord’s that were shipped / received to and from other facilities
• Documentation of the shipments for air cargo
• Maintaining proper documentation for homeland security
• Documents contents of the truck for work prioritization
• Maintain proper inventory level
• Sort work and ensure delivered to proper departments for working the contents
• Contact driver’s when shipments are not received timely
• Work closely with Warehouse Supervisor to assist with workflow and ensuring downtime’s are met
01/2000 – 07/2004 AAA Van Lines
Norcross, Georgia
Forman / Relocation Specialist
• Provide home assessments to determine client needs
• Create transition timetables
• Coordinate resources
• Perform or supervise sorting, packing, moving, organizing and loading services
• Maintain inventory documentation of client household goods
• Provide interstate / intrastate relocation services
• Operate up to 26 foot truck
• Provide exceptional customer service
Additional Skills and Qualifications
• Familiar with Microsoft Office
• Heavy equipment operator
• Nominated for top relocation specialist two years
Professional References Available upon request
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