Donald Adams ** Fortier Drive, Rochester, New Hampshire 03867 603-***-**** ● *********@***.***
Objective
I am seeking a chance to broaden my horizons. I’m looking to learn new skills, which will be beneficial. However, I also would be able to utilize personal knowledge to achieve a state of success, which would be beneficial to the organization for which I’m employed for. However, I job will be considered, but ultimately I’m looking for a career oriented position.
Professional Highlights
Public Relations
• Explained policy and benefits to employees
• Determined students’ needs and assisted them to achievement
• Effectively and efficiently handled customer complaints
Communications
• Provided hands on training; including: technical support, customer service, job functions, and student assistance
• Coached and motivated employees/students/faculty while maintaining a professional relationship
• Tutored students in areas of interest
• Performed employee evaluations
Computer Skills
• Utilized Microsoft 2007; including: Word, Excel, Access, Outlook, PowerPoint
• Completed college courses in Software Tools; Including Microsoft 2007 Series
• Assist students experiencing difficulties navigating educational tools, such as Black Board, Virtual Library, Web Rock, and Wireless Access
Volunteerism
• United Way of the Greater Seacoast 2010 Day of Caring
• Successfully advocates for individuals seeking Unemployment Benefits, Wage Claims, and Human Rights & Resource; including the EEOC
• Help with elderly individuals within my community
• Volunteer with Habitat for Humanity
Skills
• Answering Phones
• Transferring Calls
• Office Support
• Sales
• Customer Service
• Operating Digital Surveillance
• Effective Communicator (Oral/Written)
• Data Entry
• Bookkeeping
• 3+ years as Store Manager “Big Box”
Employment History
Office Support Granite State College, NH Feb 2010-Present
Sales Associate Adidas, Kittery, Maine March 09-Present
Store Manager AGR Foodmart Inc., Derry, NH Dec 05 - Dec 08
Cashier AGR Foodmart Inc., Derry, NH May 05 - Dec 05
Education
High School Diploma Spaulding High School, Rochester, NH June/2004
College Courses Completed MacIntosh College, Dover, NH August/2005
Associates of Art: General Studies Granite State College, Rochester, NH December/2010
Bachelors of Science
Major: Behavioral Science Granite State College, Rochester, NH December/2011
Minor: Human Resources (Course maybe taken face to face or online.)
References References are available on request.