SALES/HOSPITALITY

Gian Carlo Picasso ***** Randolph Ct., La Quinta, CA., 92253

ig32eb@r.postjobfree.com • Cellular 760-***-**** • Web www.karateisshinryu.com

SALES/MANAGEMENT

Sales and Design professional with more than 11 years experience in the Kitchen and Bath industry as well as the Window & Door Industry. Performed inside and outside sales. Utilized consultative selling techniques throughout complex and multiple level sales processes. Consistently exceeded sales quota, developed interactive business relationships with contractors, created and implemented persuasive account strategies for a competitive marketplace, and effectively sold cabinetry products and services.

Profile

• Dynamic, achievement focused leader; willing to hear new ideas and go the extra mile to improve performance.

• Recognized for ability to achieve results through leadership, teamwork, and exceptional customer service.

• Strong problem resolution skills; able to efficiently and effectively prioritize a broad range of responsibilities.

Experience Highlights

PELLA CORP, Palm Springs, CA, 20111 to present

Sales and Design

Outside Sales

• Guarantee satisfaction and value for our clients

• Identify prospects, customers, and referral sources and develop/maintain relationships to ensure attainment of company business goals. Support efforts to consistently grow the base of referral sources.

• Develop a call schedule to adequately cover territory.

• Design professional demonstrations or presentations of company products or services while on-site.

• Consistently kept a 45% closing ratio

Self Employed, Palm Desert, CA 2003 to 2011

Martial Arts Owner and Instructor

Market and operate my Martial Arts School. Retain students, get new students. Teach a reality based Karate and Ju-Jitsu. Offer kids and adult classes 4 days a week. Promote, educate and introduce Isshinryu Karate and Ju-Jitsu to the community.

Even during a tough economical time I have been able to retain my students and grow the Dojo. This is due to the family atmosphere I offer as well as the style of teaching I provide.

The reason I feel my dojo has succeeded is due to my efforts of constant training, bringing in new ideas,evolving the art of Karate, teaching kids good morals and values, teaching techniques that are reality based and getting the parents involved as well as the community.

Other accomplishments are fundraisers I have held for the Womans Shelter and the Coachella Valley Rescue Mission. These have been in the form of Self Defense seminars with 100% of the fees being donated.

MASCO, Indio, CA 2004 to 2009

Sales & Design

Obtain new accounts.Either contractors or individuals. Design functional Kitchens, baths, entertainment centers that meet their needs and budget. Develop good relationships with ongoing as well as one time customers. Exceed sales Goals.

In my five years in Masco I was able to obtain under contract two national accounts. Pulte and Lennar.

These two accounts alone brought in Millions of Dollars for the company

Knowing Planet, 20/20 and cabinet Fusion made my designing easier and more enjoyable. My ability to easily get along with customers of all ages cultures and beliefs was the number one factor in my success.

Marriott Hotels, Monterey ,CA 2000 to 2005

Restaurant / Housekeeping Manager

Managed daily operations of business through improved management techniques, attention to detail, inventory control, and developing relationships with vendors. Oversaw all aspects of business operations including budgeting, cost control, payroll, accounting functions, and set/managed sales projections and growth objectives. Recruited, trained, and motivated front house staff, servers, and bartenders. Fostered a team atmosphere through improved training, communication, and motivation. Ensuring clear direction and employee preparedness. Delivered personal attention to customers to ensure high level of satisfaction, to generate repeat clientele, and to encourage word of mouth referrals. Developed rapport with customers and fostered cordial atmosphere, successfully anticipated customer needs.

Challenged to revitalize existing operations, interfaced extensively across all business disciplines - leadership, management, marketing, finance, and purchasing; resolved interdepartmental conflicts and operational inefficiencies. Supervised day-to-day operations with full responsibility for P & L. Hired, trained, and managed 30-50 employees. Scheduled work shifts for 30-50 employees, cutting costs through redesigned processes and improvements to efficiency. Monitored and purchased inventory, ensuring sufficient levels to accommodate demands. Verified incoming shipments, checking that material received agreed with packing slip specifications and quantities. Rejected damaged goods and arranged for their return to vendor. Hands-on knowledge of several software applications including Excel and Daily Sales Report (DSR).

Marriott, Palm Desert, CA 1992 to 2000

Assistant Manager

Recruited to assist with management, supervision and training of 50 employees. Handled monthly inventory and purchasing, resolving problems involving shipping delays and damage. Assisted customers with inquiries and complaints, satisfying specific needs while exceeding expectations. Received continual

raises and bonuses for an outstanding job. Oversee restaurant and lodge ensuring customer satisfaction

Recommend and assist in orientation of new employee training program.

Manage food and beverage portion control system and restaurant and lounge.

Implement cost savings standards.

Implemented cost cutting measures, for example reduced staff by 15% after evaluating needs.

Reduced spoilage and inventory.

Increased average per customer revenue by 20%.

Controlled costs, inventory, and set prices

Education

College of the Desert, Palm Desert, CA 1994 A.A.

Contractors State License School, Indio, CA 2007

Special Skills

Leadership

Problem Solving

Public Speaking

Public Relations

Planning

Office Management

Multicultural Understanding

Maximizing Productivity and Profits

Leadership/Advocacy

Leadership Development

Oral Communication

Advertising and Promotions

Talent Identification

Program Marketing

Personnel Supervision

Performance Evaluations

Lifestyle Counseling

Affiliations

1) Tatsuokan Society, Shreveport, Louisiana, 1996. Promotes the growth Of Isshin-ryu Karate within the community and the nation.

2) Isshin-ryu Karate Cross Training Alliance, 124 Valley Point, Grey, Tn 37615, 2006. Promotes the Cross training Of Isshin-ryu Karate and other Martial Arts Disciplines ( grappling, Jiu-Jitsu, etc.)

3) Palm Springs Jiu-Jitsu, Palm Springs, CA. This is Brazilian Jiu-Jitsu. Our Instructor is Ramon Diaz under the instruction of Joe Moreira.

Licenses

1. CONTRACTORS LICENSE #919716 ( CALIFORNIA STATE LICENSE BOARD )

2. IFTA Certified

3. CPR certified

4. Sensei ( Third Degree Black Belt ), American Okinawan Karate Academy, Palm Springs ,CA. I currently hold the rank of 3rd Degree Black Belt In Isshin-ryu Karate.

4. Green Belt, Minden, Louisiana,, 01/01/004.. currently hold the rank of Green belt in Half Circle Ju-Jitsu Under Sensei Clyde Stanley's karate and Self Defense.

Training

My training is ongoing. Every year I attend different workshops, Seminars and conferences as well as offering the same in return.

Honors

Karate-ka of the Year, Isshin-ryu Hall of Fame, 2004. That same year I was also named Instructor of the year

Sho Dan, A.O.K.A, 2003. In 2003 Apprx. I was promoted to 1st degree black belt in Isshin-Ryu Karate.

Green Belt, Clyde Stanley's Karate and Self Defense. In 2004 I was promoted to the rank of Green Belt in Half Circle Ju-Jitsu

San Dan, A.O.K.A, 2006. In 2006 I was promoted to 3rd Degree Black Belt in Isshin-Ryu Karate.

Volunteer

Children's Protective Service, Cathedral City, C 2007-2009

Coachella Valley Rescue Mission

Foster Parent

I have taken the role of a Foster parent to help kids in need get back on their feet. At the same time I introduce them to Martial Arts as a channel for structure, friendships, Discipline, Self Defense, respect and exercise.

I also volunteer my time to help raise money for the Woman's Shelter (Shelter From the Storm) and the Homeless Shelter (C.V.R.M). I do this by offering Self Defense seminars at a reasonable cost donating 100% of the profits to the chosen charity.

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