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Administrative; Banking & Finance

United States
September 26, 2008

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**** *. ******

Chicago, IL *****




To utilize my skills in customer relations while maintaining the dedication needed for growth and development in the workplace.


Processing Assistant, Chase Home Mortgage Feb. 2008- May 2008 (Temp. Assignment)

Review/order insurance policies and title commitments

Order appraisals using CVMS software and types approval/counteroffer letters

Confirm SASS codes in PACS system for union, affinity loans, etc…

Completed verbal verification of employment

Order payoff statements and subordination/modification agreements

Order/process flood certifications, process address mismatch and variations shown on credit report

Support Specialist/Loan Processor, Washington Mutual 2004 – 2007

Performed loan processing/approvals and verified loan information

Processed loan documentation and forwarded information to proper departments

Served in financial services department as a customer assistant

Handled reconciliations from client inquiries and provided client services by phone

Processed, prepared and mailed checks and scanned documents

Tracked vendor invoice discrepancies and verified loan information

Loan Processor/Teller, BTI Financial 2000-2003

Payroll processing, credit card payments, balanced teller drawers and vault

Handled bank deposits, account withdrawals/deposits and opened and closed customer accounts

Insurance verifications, processed direct deposit requests

Processed and verified client accounts for statement efficiencies

Took on role as sales associate and input processing technician

Currency Processor, LaSalle Bank 1998 – 1999

Reviewed and critiqued documents for introduction into the computer system

Responsible for coordination and preparation of all requisitions for supplies, equipment and other materials needed for various departments

Checked for counterfeit bills, separated bank receipts and calculated the total amount of money processed on a daily basis.


MS Outlook, Microsoft Word, Word Perfect, Lotus, Excel, and all Windows Software


Prairie State College 1999-2000

Loyola University Chicago 2001-2003

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