Sales Representative

MERCEDES MILLER

**** *. ******** **** *** Chicago, IL 60616

312-***-****; ********.*******@*****.***

SUMMARY OF SKILLS

Progressive experience in a variety of management positions

Experience in developing strategic direction, managing diverse personnel and fostering organizational change

Total Quality Management Certification; Licensed Property & Casualty Insurance Producer

SALES EXPERIENCE

Heights Consulting Group, LLC – Chicago, IL

Principal – 7/11-Present

• Contract with Higher Education facilities nationwide implementing Health Administration Programs (B2B Sales)

• Develop proposals for Health Education strategies within Higher Education facilities

Allstate Insurance – Woodridge, IL

Directs Sales – 9/09 – 1/10

• Sale and promotion of automobile and property insurance in the following states: CA, CT, FL, IL, MA, NY, OH, PA, TX, and WI proactively marketing strategies to increase and maintain a heavy influx of prospective consumers

• Top salesperson on Wave 57 team of agents receiving several customer satisfaction compliments from new and existing customers

Xerox Corporation – Madison, WI

Solutions and Services Executive – 7/07 – 2/09

• Consulted with office environments in the Public Sector regarding document management, efficiency and workflow strategies maintaining a diverse territory with over 300 accounts in Beloit, Janesville, Madison and Milwaukee, WI

• Performed interactive device demonstrations with current and prospective customers and obtained Yellow Belt (Lean Six Sigma)

Dillard’s, Incorporated – Atlanta, GA

Sales Associate – 9/06-12/06

• Retail Sales Associate of Accessories which included handbags, hosiery and jewelry

• Display artist of accessories

The McGraw-Hill Companies: F.W. Dodge Construction Information Group – Hightstown, NJ

Inside Sales Representative – 2/00-2/01

• Increased overall customer base by 15% by promoting the sale of project lead information for construction to General Contractors and initiated marketing strategies to generate sales under $4000.00

• Collaborated with Outside Sales Representative to increase sales over $4000.00

TJMaxx – West St. Paul, MN

Sales Associate – 9/86-6/87

• Retail Sales Associate - Women’s Clothing

• Display artist for clothing items (both male and female)

Garibaldi’s – St. Paul, MN

Sales Associate – 8/85 – 8/88

• Retail Sales Associate – jewelry and hair accessories

• Display artist for accessories

EDUCATION

HOFSTRA UNIVERSITY - Hempstead, NY

Master of Arts – Health Administration – May 1997

HAMPTON UNIVERSITY – Hampton, VA

Bachelor of Arts – Biology/Pre-Med – May 1992

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