Medical Assistant Customer Service

Jessica Johnson

**** ******* **

Aurora, IL *0502

Phone:630-***-**** or 630-***-****

Fax: 630-***-****

Email:**********@***.***

Profile:

Medical Assistant

Compassionate individual with a professional manner

Respect privacy and dignity of all patients

Experience working with patients

Flexible, able and willing to assume additional responsibilities

Clinical Skills:

Vital signs, assist Physician with exams and minor surgery

Medical and surgical asepsis

Administer EKG’s and Medications

Patient reception, Appointment making, Record keeping, and Filing

Insurance verification, Typing medical correspondence, Medical Transcription

ICD9 and CPT coding

Knowledge of Medisoft, Microsoft Excel, Microsoft Word, and Windows

Microsoft Windows, Microsoft Office, PowerPoint

Injections, Venipuncture, and Basic lab test , Suture removal

Basic microscopic work

Diplomatically resolved customers complaints on as-needed basis

Maintained excellent customer relations and developed customer rapport

Ability to follow instructions well and make decisions with no supervisions

Effectively developed telephone communication skills and consistently met quotas

Maintained all record keeping procedures

Developed ability to work in a fast-paced atmosphere

Assisting in Vascular Procedures

Scheduling minimally invasive procedures

Providing patients with pre- procedure instructions

Education:

Everest College

North Aurora, IL

Medical Assistant

07/2006-02/2007

Naperville Internist

Naperville, IL

Externship

Certificates of Completion:

CPR, HIPPA, OSHA, and Medical Assistant

Experience:

Adventist Midwest Management Hinsdale, IL 10/2008- Current

Clinical Coordinator for Vascular and Interventional Radiology , Back and Front Office, File Charts, Schedule in patients as well as out patients for Interventional Radiology Procedures.

Health Guard Medical Group St.Charles, IL 02/2007-10/2008

Medical Assistant for Pediatric & Internal Medicine, Cross trained to handle front desk responsibilities

Chart wells Naperville, IL 01/2003-03/2008

Food Service, Customer Service, Supervised Staff, Acquired significant experience in customer relations, Working with little or no supervision

Heartland Home Health Cape Girardeau, MO 10/2002-01/2004

Caring for Disabled, respected privacy & dignity of pt, Provided friendly and efficient service, food and fluid intake and output, Inventory

Monticello House Jackson, MO 01/2001-07/2003

Entered info in charts

Kept files current

Provided direct care

Caring for Alzheimer’s Patients

References Available Upon Request

Contact this candidate