Senior Healthcare Educator

LOIS J. BOOK, EdD, MS, BSN, RN

M: 913-***-**** email: ********@*****.***

PROFILE

Doctorally prepared nurse educator and healthcare leader in professional education, chronic illness prevention and management (specialty diabetes), quality improvement, and evidence based practice. Career foci are on education of healthcare professionals and patients; and improving quality and outcomes. Competencies include:

“Start –up” program planner and manager;

Project management;

Planning and implementing evidence based practice;

Team Leader - interdisciplinary teams, shared governance council “on-site” and “virtual”;

Quality improver utilizing LEAN and CQI processes;

Public speaker/educator at local and national level; live, computer-based, and distant;

Technology Implementer

EDUCATION

EdD Northern Illinois University De Kalb, IL Adult Education

MS Bradley University Peoria, IL Education.

BSN University of Iowa Iowa City, IA Nursing.

LICENSURE

Illinois Registered Professional Nurse Kansas Registered Professional Nurse

PROFESSIONAL EXPERIENCE

BY THE BOOK (personally owned business) Shawnee, KS 2005-Present

Chief Learning Officer, Consultant

• Mentor

• Consultant in diabetes management program processes and curriculum

• Educator/speaker on diabetes, education and health trends

• Event planner - complete CE applications and pharmacy grant support requests

PROVIDENCE HEALTH Kansas City, KS 2007-2011

Director, Endocrinology and Diabetes Care

• Managed inpatient glycemic program and tracked quality metrics for NPSG and patient satisfaction.

• Curriculum and program planner for CME and CNE in diabetes topics.

• Competency validator in use of POC testing and diabetes knowledge and response in RN, CNA, and pharmacy staff.

• Team leader - hospital-wide interdisciplinary and shared governance teams (Advanced Practice & Education)

• Quality manager -Trained and locally certified in LEAN approach to quality.

• Technology implementer

• Researcher, implemented evidence-based guideline in patient care

• Director for a Healthways® affiliated, ADA Recognized, diabetes management program

• Managed staff of 12.

• Practice manager of 3 provider specialty practice

LOIS J. BOOK, EdD, MS, BSN, RN 913-***-**** Page 2

Value to Organization

- 2009 LEAN project on POC blood glucose testing equipment decreased time and costs while improving physician satisfaction, providing trend able results in the EHR, and provided data to track and trend glycemic management per nursing unit.

ASSOCIATION FOR PROFESSIONALS IN INFECTION CONTROL Washington, DC 2005-2006

Senior Director, Education and Research

• Executive leadership team member providing strategic focus in professional development and research.

• Curriculum planner.

• Event planner/manager -Planned, scheduled and coordinated live courses, conferences, distance education programming, annual conference and international meeting.

• Research grant program manager - awarded $125,000 in research grants.

• Project manager

• Research study manager - national MRSA prevalence study.

• Supervised multiple levels of staff, temporary staff, and contract staff.

• Developed and managed $4,000,000 budget.

Value to Organization

- Reduced costs in multiple cost centers by 20% or more.

- Developed a new standardized educational plan for ongoing development of infection control professionals from novice to advanced level; designed and implemented three new, multiple day courses which provided association with new and enhanced revenue stream.

AMERICAN ASSOCIATION OF DIABETES EDUCATORS (AADE) Chicago, IL 1998-2005

Director of Professional Relations 2002-2005; Director of Education 1998-2005

• Curriculum designer for continuing education accredited “live” and “distance” learning.

• CE administrator – ANCC Approver and Provider Units, APHA, CDR, ACCME.

• Team leader. Staff liaison to Outcomes project; Research, Education, and Professional Practice committees.

• Collaborator - Sigma Theta Tau research grant; AHA, ADA, ANA.

• External relationships manager with industry, governmental agencies and other professional associations.

• Project manager for the writing of standards, position statement, credentialing examination items and textbooks.

• Technology planner and implementer – content management system

• Project manager for new business ventures that increased non dues revenue

• Developed and managed $2,000,000 budget.

• Supervised staff of 4 and managed contractor services.

• Planner with senior leadership team.

Value to Organization:

- Developed new business units within continuing education and patient education which increased or provided new, non-dues revenue for the association, and met member needs.

- Multiyear, national outcomes initiative that resulted in tools and standards in diabetes education impact measurement.

LOIS J. BOOK, EdD, MS, BSN, RN 913-***-**** Page 3

ADDENDUM: ADDITIONAL HEALTHCARE PROFESSIONAL ACTIVITIES

ADDITIONAL RELEVANT HOSPITAL EXPERIENCE

METRO SOUTH (ST. FRANCIS) MEDICAL CENTER Blue Island, IL 1994-1998

Director of Organizational Development 1996-1998; Director of Nursing Education 1994-1996

• Educator – orientation, management and organizational development programming.

• Project manager for organization-wide, competency-based performance assessment

• Event planner for strategic planning and team-building programs, and retreats with executive leaders.

• Trainer for SSM Health Care system CQI program

• Mentor and coach for department managers

• Chapter leader for The Joint Commission preparedness activities

• Program manager of a new RN internship program, unit mentors and preceptors.

• Team Leader – one team developed leadership competency description and 360 degree performance appraisal.

• Collaborated in planning re-engineering patient care delivery model. Developed educational plan and competency validation process for new care delivery model. Completed hospital-wide effort in 6 months.

PROVENA MERCY MEDICAL CENTER Aurora, IL 1977-1994

Manager of Instruction, Director of Senior Advantage Program; Director of Nursing Education;

• Manager, developer and presenter in nursing and hospital wide orientation; CPR; Joint Commission preparedness; and management development

• Team Leader

• Curriculum re-designer for education programming.

• Event planner for Senior Advantage Program of illness and wellness programs and community events.

• Project manager of nursing competency assessment program.

• Innovator of new services in Patient and Diabetes Education. Certified Diabetes Educator (CDE 1986-1991)

• Closed Circuit, patient education TV manager.

• Supervisor of 4 staff.

OTHER RELEVANT TRAINING

• Additional hours at Master’s level in Nursing from Northern Illinois University, De Kalb, IL and Loyola University, Chicago, IL, in Ambulatory Care Nursing.

• CE hours in quality management; LEAN certified.

• Self directed learning projects in corporate university, distance/technology assisted education, and evidence based practice; also healthcare trends and changes in reimbursement; The Joint Commission, MAGNET certification and Baldrige Quality Award standards.

EXAMPLE OF PROFESSIONAL MEMBERSHIPS & VOLUNTEER CONTRIBUTIONS

• American Association of Diabetes Educators (AADE) Chicago, IL Member and selected abstract speaker multiple annual meetings; served on writing group in collaboration with ANA "Diabetes Nursing: Scope and Standards of Practice" (2011)

• Kansas Diabetes Action Council Topeka, KS 2008 - present Member, Self Management work group ; 2011 Member Advocacy/Public Policy work group

• Kansas City Regional Association of Diabetes Educators Kansas City, KS 2007-2009 Professional Education committee; 2010 President Elect; 2011 President

• American Diabetes Association (ADA) Washington, DC Member, Education professional section.

PUBLICATIONS

Contributing author of case examples in articles published by the American Hospital Association on patient education in the 1980’s.

Staff liaison, reviewer and contributor to “A Step by Step Guide to CQI for the Diabetes Educator” (Chicago: AADE, 2005), The Core Curriculum 4th Ed. (Chicago: AADE, 2001, 2003), and “The Art and Science of Diabetes Education: A Desk Reference” (Chicago: AADE, 2006).

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