Post Job Free
Sign in

Manager Customer Service

Location:
United States
Posted:
November 27, 2011

Contact this candidate

Resume:

Brandon M. Scheck * Appaloosa Drive, Manalapan, NJ 07726

732-***-**** 347-***-**** (cell) *************@*****.***

CAREER OBJECTIVE: To apply my skills in an entry level position in a fast paced and exciting company.

EDUCATION

B.S., Business Administration, Towson University, Towson MD 2004-2009

Relevant Courses Included: Management Entrepreneurship and small business, Entrepreneurial Finance, Sales Management, Project Management, International Entrepreneurship, Statistics for Business and Economics

Participated in monthly management meetings within the Towson area with Professor Basuary as my mentor. This was a way of networking and sharing business ideas with successful businessman.

Played intramural basketball

WORK HISTORY

Fireside Grill and Bar August 2011 – Present

Responsibilities included:

Serving customers alcoholic/non-alcoholic beverage. Assisted with restocking and cleaning bar.

The Source Inc., New York, NY November 2009-As needed

Assistant Manager – Entry (Barney’s Semi-annual sale)

Responsibilities included:

Assist supervisor with hiring, scheduling, signing in employees, payroll, personnel management and assist with sales

Jen Almeida, Waitress Service With A Smile – Manalapan, NJ July, 2011 – Present

Bartender – Private Parties

Responsibilities included:

Serving customers alcoholic/non-alcoholic beverage. Assisted with restocking and cleaning bar.

The Kent, Towson, MD July, 2010-January, 2011

Bartender/Barback

Responsibilities included:

Serving customers alcoholic/non-alcoholic beverage. Assisted with restocking and cleaning bar. Responsible for cash register.

Baltimore City Mayor’s Office, Baltimore, MD June 2008 - December 2008

International Affairs Assistant (Internship)

• Responsibilities included: As an intern with the Mayor’s office in the city of Baltimore, assumed major responsibilities

(including organizing projects and research activities for visiting overseas dignitaries and groups. Contributed to day to day activities of the office and interacted with office personnel (co-workers and upper management). Known for teamwork, follow-up, attention to detail, and multi-tasking.

Excel, Word software and the Internet, participated in community fairs, input data, created spreadsheets, researched consumer demographics, and telephone assistance

ALTMAN GROUP, Secaucus, NJ Summer, 2007

Telephone Coordinator

Coordinated telephone calls with corporate shareholders and composed spreadsheet detailing replies

Requested personal information and shareholder responses

Retrieved proxy information and notated stockholder vote

URBAN CATERERS, New York City May 2005 - August 2006

Waiter (part time)

Worked as a waiter for corporate events

Coordinated facility set-up, assisted head waiter with personnel and staffing matters, ensure

customer satisfaction

RALPHS ITALIAN ICES, Marlboro, NJ April 2003 - August 2005

Facility Manager

Provided customer service, assisted customers with orders and handling the register

Placed product orders and assisted with scheduling; dealt with personnel and problems

Promoted to manager after six months

SKILLS

Microsoft Office (Word, Excel, PowerPoint and Access

Communications – Good listener, clear and convincing speaker, clear and concise writing

Excellent interpersonal skills, team player, develops rapport with others



Contact this candidate