Customer Service Manager
Resume:
Shekitra Bradley
Houston, Texas 77050
***.*********@*****.***
Objective:
Seeking an Administrative/Clerical position where I can be challenged and obtain growth potential advancement.
Education:
2000-2004 M. B. Smiley School Houston, Texas
High School Diploma
Skills:
General Office Procedures (i.e. Faxing, copying facsimile, inbound, outbound mail, Microsoft work /Excel, and type 30 wpm. Possess strong analytical and organizational skills with the ability to research complex issues and determine the appropriate resolutions.
Work Experience:
2007- Present Securitas Security Houston, TX
Rover
*Relieving different posts for breaks
*Monitoring Surveillance
* Watching out for the safety of my follower co-worker and over 4000 of the company worker
Customer Service
*Making badges
* Observing and reporting
Sky ring
*Making sure that everyone knows exactly where they are supposed to report
* Issuing out rental cars
Turnstiles
*Making sure that everyone that enter the building has a smart badge
Console
*monitoring surveillance camera (over65)
* Checking Emails Organize and arrange access on badge
*Answering High Volume calls (3 Buildings)
2006-2007 Jack in the Box Houston, TX
Crew Member
*Working drive thru
*Meeting all service times
*Making sure that the food was hot and ready to be serving to the customers
2002-2006 McDonalds Restaurant Houston, TX
Crew Member
*Assisted Clients with orders
*Greeting customers
Second assistance manager
*Check and balance cash receipts& large cash deposits
*Heavy cash handling, internal auditing
*Managing a crew of 45
*Monitoring sales and products
*Making sure that my entire team member felt safe and secure
*Account payable, Account Receivable, Reconciliation
References:
References provided upon request
Contact this candidate