Associate in Telecom
Resume:
ALIPUR
MAHASIGHPUR
BAHUGRAM
CUTTACK
Email: ************@**********.***
*******@*****.***
Mob: 890-***-****
SAUMYA RANJAN JATI
Career objective: Gentleman in customer service.
About me: I am a very positive and realistic person. Loves people and team work. Adjusts with every situation of life. Loves to work on pressure situations and to achieve maximum in the career.
Work Experience:
Role: Associate, Team Leader, Customer Service (Retail Process)
Industry: Telecom (Vodafone Essar spacetel Ltd)
Company: Ma Foi Management Consultants Ltd, Janpath, BBSR, Orissa
Location: The Blue Lagoon, Zonal Head Office, Cuttack
Area: Cuttack Zone (Cuttack, bales war, bhadrak, jajpur town, Kendrapara, Jagatsinghpur, Keonjhar)
Duration: 6 months (01.10.2009-30/03/2010)
Achievements:
Sales: Achieved Position 1 in Orissa for 4 times.
Quality: In QnQ audits my zone stood 6th position in all India bases.
In internal audit Cuttack zone stood 2 times in 1st position.
Offices: During my period 23 newly AD Vodafone Mini stores opened by my initiatives.
Rural Points: 40 rural touch points opened and successfully operated.
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Role: Customer Service Executive (Voice Process)
Industry: Telecom (Airtel)
Company: IBM Daksh International Business process, Sec V, Kolkata.
Duration: 9 months (17/07/2007-08/04/2008)
Achievements:
Two times platinum and once gold grade in performance.
Highest call taker on the floor.
Participate in Bright Idea Competition.
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Role: Customer Service Executive (Retail Process)
Industry: Telecom (Vodafone Essar spacetel Ltd)
Company: Adhar Technologies, 2nd floor, Kharavel nagar, BBSR,Orissa
Location: Santuka Associates, Vodafone Mini Store, Bajrakabati Road, cuttack
Duration: 17 months (10.04.2008-30/09/2009)
Achievements:
Achieve 3 times platinum and 4 times gold.
Best Vodafone tales selection.
Best “Quality” presentation prepared.
Achieved best sales target of the month.
Best customer service (according to customer feedback)
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Role: Financial Advisor
Industry: Financial Department
Company: SAHARA INDIA, Salipur Branch, Salipur.
Duration: 3 years (2001-2004)
Achievements:
During the period my customer base was 250
Monthly closing 20,000 avg.
I became promoted to senior executive.
Academic Qualification:
Bachelors’ Degree: Stream: - Arts
Honors’:- Education
Division: - First Class, 61%
College: - Salipur College, Cuttack
University: Utkal University, BBSR, Orissa
Technical Qualification:
PGDCA: MS Office, Java (core)
Position: 1st Class
Institute: Micro Academy, Salipur, Cuttack
Other Information:
Age : 26
Sex : Male
Marital : Single
Nationality: Indian
Interests : Singing song, playing drama
Hobbies : Work for Society.
All the above information is correct to the best of my knowledge and belief. If anything found wrong then I will be solely responsible for that.
DT:
Place: Saumya Ranjan Jati
Contact this candidate