Customer Service Sales

EDUCATION

LIM College, New York, NY, May ****

B.P.S. in Fashion Merchandising, with a minor in Fashion Styling

Mod’Spe, Paris, France

French Fashion Analysis Study Abroad Program, Summer 2009

EXPERIENCE

Yves Saint Laurent, New York, NY, 1/12 – Present

E-Commerce Intern

● Managed the placement of customer orders through Oracle and Java

● Organized customer service inquiries and prioritized requests for the team

● Updated daily sales logs and oversaw incoming shipments to fulfill preorders

● Maintained office supplies and packaging levels for the department

● Established synergies between the department and the NY Boutique

National Jean Company, New York, NY, 09/08 – 12/11

Assistant Manager

● Achieved top-seller status through extensive product knowledge

● Established and maintained contact with clients through phone, e-mail, and a thank you follow up program

● Merchandised sales floor

● Set-up new store locations in Manhattan

● Organized trunk shows and promoted emerging new designers

Rachel Leigh, New York, NY, 10/09 – 05/10

Production/Public Relations Intern

● Prepared, processed, and shipped orders for wholesale accounts

● Managed Sample Sale

● Assisted with Coterie booth

● Arranged and styled jewelry samples for photo shoots

ACTIVITES

Christian Louboutin Seasonal Sample Sale, New York, NY 5/10 – 11/11

National Jean Company, New York, NY, 04/08

Stylist for “Make an Earnest Difference” fashion show and denim drive

F.I.T Fashion Styling Certification, New York, NY, 05/06

SKILLS

Knowledgeable in Microsoft Word, PowerPoint, Excel, Outlook and Illustrator.

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