Customer Service High School
Resume:
Talishia Williams
Holly Hill , FL 32117
**********@*****.***
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Skills
Skill Name Skill Level
Call Center Experience Expert
Customer Service Expert
Data Entry Operator Intermediate
Experience
Trc Staffing (10/2011 - Present)
Daytona Beach , FL - USA
Telemarketer
Make outbound calls to prospects who are interested in furthering their education.They have eithered entered their contact information through a source or survey.
International Speedway Corp. (1/2011 - 7/2011)
Daytona Beach, FL - USA
Customer Service
Took inbound phone calls and made outbound calls; sold tickets and ticket
packages to renewing and potential customers; answered inquiries on ticket
deliveries and prices.
Follett Education (8/2009 - 12/2010)
Daytona Beach , FL - USA
Cashier
Performed routine clerical work related to cash and financial transactions;
does related work as required.
Vacation Grand Getaways (6/2007 - 8/2009)
Daytona Beach , FL - USA
Sales Agent
Received calls from customers who were responding to a Hilton Grand
Vacations marketing offer via email, direct mail, or online; sold discounted
mini-vacation packages for multiple property locations.
First Data (1/2003 - 5/2007)
Daytona Beach , FL - USA
Customer Service
Interacted with customers to provide information in response to
inquiries about Western Union money orders.Verified and faxed official checks to banks; Instructed customers
on how to get their refund if the money order was lost or stolen.
Education
Mainland High School
High School 5/2005
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