Palitria Williams
***** ******** ********* #****
Houston, TX 77043
******@*****.***
A detailed professional with five years of experience as Office Management, and Database
Administration. I have eight years of experience as Records Management and experience as
Resource Room/Intake Specialist. I have the ability to handle multiple projects, and/or tasks
simultaneously while achieving or exceeding company business objectives. A dependable, detail
oriented, and responsible team player who communicates effectively to exceed the needs of the
organization.
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WORK EXPERIENCE
Mac Haik Ford
Houston, TX
Nov. 2010- Present
Receptionist/Finance Manager Assistant
•Responsible for answering a 25 line switchboard
•Place internet calls through ADP system
•Input customer’s information in the ADP system
•In constant contact with CIT’s (contracts in transits) to make sure bills are funded.
•Verifies insurance for clients on new purchases
•Handling incoming and outgoing calls to finance offices and clients.
•Making sure all outgoing packages are shipped through our Lone Star carrier.
Workforce Solutions
Houston, TX
Jul. 2010- Sep. 2010
Resource Room/Intake Specialist
•Responsible for transmitting information or documents to customers, via email, mail or fax.
•Resolve approximately 15 complaints a day from customers and the public.
•Proofreading
•Recorded and reported information related to the daily meetings.
•Suggested specific product purchases to meet customers’ need
Orleans Parish Civil Sheriff’s Office
New Orleans, LA
Jul. 1995- Sep. 2005
Sergeant/Office Database Administrator
•Responsible for the intake, receiving, or the periodic inmate check counts
•Maintain order, discipline, and security within assigned areas.
•Respond to emergencies
•Maintain knowledge of and comply with all institutional policies, rules, procedures and
regulations.
•Supervise and direct correctional officers to ensure the safe custody, discipline and welfare of
inmates.
Criminal Sheriff’s Office
New Orleans, LA
Nov. 1991- Jul. 1995
Deputy Sheriff
•Responsible for conducting head counts to ensure all prisoners’ were present.
•Monitored all prisoners in the housing unit.
•Inspected conditions of the correctional facilities to help prevent escapes
•Kept daily logs of prisoners activities
•Recorded prisoners identification, charges and incidence of inmate disturbance
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EDUCATION
•Associate of Applied Science Degree in Accounting, Houston Community College 2013, GPA
3.47