Project Manager Years Experience

STUART GILBERT – Resume

**** ****** ***, ***** *, Berkeley, CA 94709 510-***-**** ***************@*****.***

Accomplished Instructional Designer, Project Manager and Instructor with a proven track record of success in creating instructor-led, interactive, web-based, eLearning and webinar courses. Superior client skills with a focus on understanding and defining client needs. Able to build strong customer relations with integrity and dedication. Continual focus on meeting budgets, deadlines, and high quality project deliverables.

SUMMARY OF SKILLS

Instructional Design – 20 years experience

• Primarily utilizing the ADDIE model of Instructional Systems Design, I have completed virtually all phases of course development, including writing proposals in response to RFPs, task analysis, curriculum design, content development, storyboarding, script writing, interactive development, A/V editing, implementation, user testing, creating assessments and evaluation of assessments.

• Worked with Learning Management Systems (LMS) to implement, test and track programs.

• Conducted all levels of testing and evaluation of programs.

• Created training on a wide variety of applications, from technical skills such as programming, system usage, SAP and Telecom; to soft skills such as Public Speaking; as well as Change Management, Education, Medical, and many others.

• Well-versed in various training methodologies and adult learning theory utilizing scenarios and task-based learning solutions with dedication to increasing knowledge of emerging industry trends.

Project Management – 15 years experience

• Managed cross-functional teams in ID and IT industries that included instructional designers, subject matter experts, programmers, artists, instructors and client stakeholders.

• Managed performance and delivered performance evaluations.

• Prepared project budgets and schedules for development projects of all scopes.

• Served as client liaison, defined objectives, managed deliverables and presented status reports and other relevant project and program updates to management and stakeholders.

• Managed multiple concurrent projects and tracked deliverables to ensure deadlines were met and quality standards were upheld within project budget parameters.

• Have worked effectively with diverse, global clientele; able to communicate at all levels of an organization, from subject matter experts to executive managers.

Instruction – 5 years experience

• Traveled and taught seminars in wide range of subjects, including Intermediate Excel, Multimedia Development in Instructional Design, How to Deliver Effective Presentations, others.

• Recognized as an engaging, patient instructor with the ability to build rapport with all personalities. Offer detailed, thorough explanations both verbally and visually that appeal to all types of adult learning styles utilizing problem-based learning methodology.

Technical Skills (Experience level 1 – 5)

• Microsoft Office Utilities: Word (4), Excel (4), PowerPoint (4), Visio (3), Outlook (4), others

• Screen & Video Capture: Snagit (3), Camtasia (4), Captivate (3)

• Interactive Development: Dreamweaver (3); Articulate Presenter, Quizmaker & Engage (3), Breeze (3), others

• Learning Management Systems: Intel’s LMS, Docent/SumTotal (3), others

• Familiarity with: HTML, CSS, Photoshop, Flash, .NET, JavaScript, various Computer programming languages and Databases, ITIL, Live Meeting, Salesforce.com, and others

WORK HISTORY – Summary (See Addendum on following page for chronological detail)

Consistent record of being asked to work on follow-up projects for numerous clients after producing quality work, proving to be reliable, hard working and adaptable; exhibiting an extremely wide range of skills; showing dedication to starting and staying on task while working independently; and quickly fitting in and becoming productive in new environments and on teams with diverse personnel.

Partial list of Clients:

• The Gap, Roche/Genentech, ADESA, PG&E, Intel, United Airlines, BCBS of Illinois, Advocate Healthcare, NETg, Ford Motor Credit, R.R. Donnelly, Sears, Encyclopedia Britannica, TerrificSoftware, W.W. Grainger, American Management Association, others

Partial list of Applications:

• Real Estate, Change Management, SAP, Supply Chain, Telecom, Computer Programming, Warehousing, Healthcare, Health Insurance, Call Centers, Education, Public Speaking, others

Ziskin Interactive, Inc., Owner/Consultant 1993 to 2000, 2006 to 2010

Created consulting firm that specialized in turnkey training delivery, including ILT, interactive and eLearning courses; and performed Project Manager, Instructional Designer and Instructor roles.

Primary Responsibilities:

• Managed end-to-end process of creating and implementing interactive, multimedia courseware and training programs using both instructor-led and computer-based delivery systems.

• Teamed with various stakeholders to ensure subject matter was converted into accurate learning content, effective delivery and measureable performance improvement.

Highlights and Accomplishments:

• Managed, designed and developed over 50 courses, including $500K development project Geopedia, an interactive, multimedia geography learning tool for K6-12 students.

• Managed, designed, developed, and marketed The Latest Techniques of Arthroscopic Surgery, an interactive CD-ROM for the American Association of Orthopedic Surgeons (AAOS).

Tellabs, Inc., Naperville, IL 2000 to 2006

Served as Project Manager and Staff Instructional Designer for international telecommunications company serving wireline, wireless and cable TV companies and government agencies.

Primary Responsibilities:

• Served as the highest ranking instructional designer on staff; reviewed and approved all interactive and instructional methodology prior to deployment.

• Created internal and external technical training programs for installing, provisioning, maintaining and troubleshooting telecom equipment, related software and concepts.

Highlights and Accomplishments:

• Redeveloped Level 2 training assessments to generate specific performance-based feedback and provide a direct correlation between content and assessments.

• Designed internal certification Curriculum comprised of blended courseware.

EDUCATION

Bachelor of Science, Zoology, minor in Chemistry, Southern Illinois University, Carbondale, IL

AFFILIATIONS

International Society for Performance Improvement (ISPI)

American Society of Training and Development (ASTD)

Society for Technical Communication (STC)

Project Management Institute (PMI)

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