IT Manager, Network Engineer, Project Manager
Resume:
Personal Profile of
Jered Ray Henry
Fairview, TX 75069
Phone: 972-***-****
E-mail: **********@*****.***
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Skills:
•Microsoft Windows Server Platforms
•Microsoft Active Directory
•Microsoft Exchange Platforms
•Microsoft SharePoint Administration
•Microsoft IIS
•EMC Celerra SAN
•Blackberry Enterprise Server
•Cisco VOIP
•Cisco Unified Messaging
•Cisco Routers
•Cisco Switches
•Cisco Firewalls
•Cisco VPN
•Cisco Certified Network Associate
•Polycom Video Conferencing Certified
Employment History:
Williams & Williams Real Estate Marketing Tulsa, OK
Employed as IT Infrastructure Project Manager October 2008 to Present
Currently working as a Project Manager. Responsible for working closely with the Project Sponsor, to develop a definition of the project. I ensure that the project is delivered on time, on budget and to the required quality standard within agreed specifications. In addition, I ensure that the project is effectively resourced while managing relationships with all project contributors. I am also responsible for managing consultants, allocating and utilizing resources in an efficient manner and maintaining a co-operative, motivated and successful team.
Duties also include developing and maintaining a detailed project plan, managing project deliverables in line with the project plan and managing project training within the defined budget. Recording and managing project issues and escalating where necessary. Resolving cross-functional issues at project level. Managing project scope and change control and escalating issues where necessary. Monitoring project progress and performance and providing status reports to the Project Sponsor.
I have managed multiple corporate build outs with data communication implementation, structured cabling design, and server logistics. I have also managed several technology implementations including roll out of MS Exchange 2007 and MS CRM NLB.
Independent Consultant Tulsa, OK
Employed as a IT Consultant for All Media Integration April 2008 to October 2008
Consulted on projects that required IT design and support to complete the audio and video integration. Projects included Four Seasons in Dallas, TX, Montereau in Warren Woods Tulsa, OK, and Victory Christian Church Tulsa, OK.
Syntroleum Corporation Tulsa, Oklahoma.
Employed as Manager, Network Services, September 2006 to March 2008.
During this period I was responsible for managing the IT department including staff, budget, projects, and Sarbanes-Oxley compliance. I was also responsible for administering 25 Microsoft servers that included MS Active Directory, MS Exchange 2003, MS SharePoint, Blackberry Enterprise Server, IIS, and EMC Celerra SAN. Also responsible for all back-ups through ArcServ.
Unfortunately in July 2007 the decision was made to make reductions in force by ¾ of the company and IT was outsourced. During the remainder of my time I evaluated and interviewed firms for outsourcing, performed a PC roll out to all remaining employees, and facilitated the move of IT equipment and communications to new corporate offices always remaining on time and on budget.
Syntroleum Corporation Houston, TX.
Employed as Information Technology Administrator, October 2005 to September 2006.
Provided IT support for satellite offices in Houston, TX. Responsibilities include maintaining LAN connectivity as well as WAN connectivity to corporate office in Tulsa, OK. Responsible for configuring and maintaining all systems at this location, including Microsoft servers, Cisco switches, Cisco routers, printers and copiers, and desktop support. I was responsible for maintaining three video conference systems as well as all facility and IT needs.
Syntroleum Corporation Tulsa, Oklahoma.
Employed as Internet and Security Administrator, November 2003 to October 2005.
Worked as Internet and Security Administrator maintaining internet systems and tending to physical and software security items. I was responsible for maintaining three websites and firewall activity relating to those websites. Also responsible for onsite security systems and intellectual property security. Responsible for updating and maintaining intranet and corporate website. Held responsibilities for company’s cell phone communications. I integrated a Blackberry Enterprise server during this period. I was a project manager for several projects including converting phone system from traditional PBX to Cisco VOIP solution, the design and implementation of a multipoint video conferencing system at three locations, and the IT and communication needs while adding one office in Houston, TX and a fuels plant in Catoosa, OK to the corporate structure.
Syntroleum Corporation Tulsa, Oklahoma.
Employed as Software Technician, March 2001 to November 2003.
Worked as software technician assisting 125 staff members at 4 local locations as well as multiple international office locations. I was responsible for technical support, configuring & maintaining software systems for desktop usage. Also responsible for software installation and application support, I also have experience with Raptor Firewall VPN, Cisco VPN and RAS servers. Responsible for evaluation and departmental purchasing, including software. During this time I was an instrumental part in strategizing and implementing an entirely new WAN and LAN from the core outward including the installation of Cisco IP Telephony company wide.
Heartland Healthcare of Oklahoma, Oklahoma City, Oklahoma.
Employed as Independent Systems Administrator, February 2000 to March 2001
Worked as Systems Administrator for statewide healthcare organization. I was responsible for setup and maintenance of multiple LANs within a Novell environment. Also responsible for software installation and application support. Hardware installation including: server implementation, LAN implementation, server purchasing and maintenance, workstation purchasing and maintenance, and a variety of other hardware equipment. Worked as round-the-clock contact for 24 statewide offices to assist with questions or problems, whether in person or via the telephone.
Boeing Commercial Airplane Group Tulsa, Oklahoma.
Employed as Network Technician, December 1999 to March 2001
Worked as technician for help desk that supports more than 800 individual terminals, where I was responsible for network connectivity from desktop to hub. Also responsible for software installation and application support, including Windows NT 4.0, Windows 98, Microsoft Office 97 and 2000, Microsoft Exchange, Internet Explorer 5.0, and Netscape 4.7. Hardware installation, including printers, scanners, plotters, and a host of hardware equipment. Complete workstation construction including all expansion cards, drives, peripherals, and all necessary components. Worked in a team environment to assist any and all end users with questions or problems. Troubleshoot and offer onsite support. Familiar with all facets of help desk and maintenance environment.
Education:
Cisco Learning Center
Cisco Certified Network Associate
Polycom Training Center
Certificate of Completion H.323 Networking for Polycom Video Conferencing
Certificate of Completion VSX Series Video Conferencing
Tulsa Technology Center, Tulsa, Oklahoma.
President’s Honor Roll and Dean’s Honor Roll. Finishing GPA 3.75
Degree in Computer Information Systems, with a Network Systems Support option.
Tulsa Memorial High School, Tulsa, Oklahoma.
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