QA Test Analyst/Engineer

Skills & Software Experience

Software Testing, Test Plans, Test Scripts, Defect Tracking, Configuration, XML Automation, QTP, Loadrunner, Windows, Windows Server, Microsoft SQL Server, Mercury Quality Center, Integra Automate, Rational ClearQuest, VM Ware, Adobe Creative Suite, Macromedia Dreamweaver, Macromedia Flash, HTML, MAC OS X.

Varsity Gold, Gilbert Arizona Oct 08 to March 09

Test Engineer

Implemented and documented a structured QA process for existing and future company projects and releases, utilizing the Agile testing method. Created test plans and automated test scripts for the web-based Back Office solution and .NET administration application while simultaneously analyzing and resolving customer issues. In addition, was a lead resource in the successful migration and training of the Player’s Pass application to a third-party company.

Wells Fargo, Chandler Arizona Sept 07 to Oct 08

Test Engineer

Managed a dual role as both test engineer and test analyst, writing test plans and executing test cases for the Wells Fargo ECPR middleware application using Mercury Quality Center. Testing efforts included running, analyzing and editing xml messages using SoapScope, running SQL database queries, and creating and de-bugging automated test scripts. Primary areas of testing focused on the automated referral tracking system, planned contact events, and customer maintenance.

TSYS Acquiring Solutions, Tempe Arizona May 06 to Sept 07

Test Engineer

Member of the eConnections QA team; created test plans and test scripts for the Comprehensive Backend Office Solution application, which included areas of data security, user administration, work queue, and merchant reporting features. Additional duties involved conducting test case reviews; unit, system, and regression testing; participating in design review meetings; defect logging using Rational ClearQuest.

Caremark, Phoenix Arizona Feb 06 to May 06

Test Engineer

Member of the Caremark Iteration-03 QA team; created test plans and test cases for the Java front end application, as well as conducting back-end tests and SQL database queries to ensure proper functionality for numerous scenarios of running reports and customer claim pulls. Worked closely with developers while running UNIX tests and assessing the resulting data in detailed reports.

Sage Software, Scottsdale, Arizona March 05 to Feb 06 Test Engineer

Member of the ACT! for Web engineering team. Responsible for writing and executing test cases, identifying and analyzing defects, and assisting in the resolution of customer issues. Other duties included executing regression, system, and integration testing of the ASP.NET application, create and maintain test case documentation for assigned feature areas and provide testing estimates which are incorporated into the project plan to establish milestones for each release. Participated in weekly defect scrub meetings, in which defects are reviewed for validity and then assigned an appropriate resource.

Best Software, Phoenix, Arizona Sept 04 to March 05

Test Engineer

Installed and configured multiple versions of Microsoft Windows and VMWare Workstation as part of the ACT! localization project, which included functionality and translation testing for ACT! contact management software, as well as editing and localization of installation graphic screens for the project.

At-5 Technologies, Phoenix, Arizona Feb 02 to Sept 04

Graphic Designer/Web Designer

Conceptualized, designed, and developed the At-5 company web site, in addition to completing numerous web-based projects for many small businesses. Quality Assurance efforts consisted of User Acceptance testing and automated test scripting using QTP and Loadrunner. Additional duties included client consultations, website administration, and customer service and support.

Larry Reynolds & Associates, Phoenix Arizona Oct 2000 to Feb 02

Marketing Designer/Fitness Consultant

Designed, developed and maintained the business website, as well as creation and development of all promotional media, such as brochures, mailers, business cards and posters. Worked with hundreds of clients to achieve their dieting and weight loss goals.

EDUCATION

01/02-02/04 Bachelor of Arts Degree, Visual Communication,

Collins College, Tempe, AZ

07/00-12/02 Associate of Arts Degree, Visual Communications,

Collins College, Tempe, AZ

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