JOE KIDD
408-***-**** www.linkedin.com/in/joekidd ************@*****.***
QUALITY ENGINEER 3
Green Program Evangelist / Project Management / Public Affairs / Contractor Management / Staff Development
Key Skills: Experienced in development and presentation of Green-Tech programs. Effective leadership and participation on project teams including engineers, technicians and other professionals of various disciplines. Builds strong inter-departmental relationships, and provides high level, consistent customer support. Proven track record of successfully managing projects to successful conclusions.
• Hand-selected to receive Green-Tech training, earned NABCEP, HERS, and BPI certifications.
• Certified green trainer for adult education through CACTUS, a California non-profit.
• Site-specific projects and travel (USA and Asia) to resolve issues and establish requirements.
• Established quality standards with supplier saving $20M for Microsoft.
• Investigated, and evaluated external supplier processes. Brought subcontractors and products into compliance, maintaining >$5M in monthly sales, for Samsung.
PROFESSIONAL EMPLOYMENT HISTORY
Community Alliance for Career Training and Utility Solutions, San Jose, CA 2009 to Present
Student, Volunteer, Instructor in Training
• Hand-selected for participation in 13-week pilot training program for Green Career training
• Earned green certifications for NABCEP (solar installation), BPI (Building Performance Institute), HERS (Home Energy Rating Systems), and OSHA.
• Organized and made presentations at Green training orientations, with attendance ranging between 75 and 150 prospective students.
• Assisted in development of class curriculum for Green training.
• Received training and certification to provide adult Green career education.
• Attending Green-oriented meetings, evangelizing CACTUS non-profit training opportunities.
Microsoft Corporation, Mountain View, CA 2006 to 2009
Contract Senior Quality Engineer
• Managed project as part of a technical team to work with Chinese contract manufacturing to reduce CPU production fallout and improve product quality.
• Managed documentation for CM process changes, and for internal qualification ECO’s.
• Educate suppliers on standards and expectations; ensure that engineers and suppliers adhere to compliance requirements. Oversee training and provide coaching and direction to suppliers.
• Obtained approvals from chip supplier for returns of 400K units, representing over $20M USD.
• Support X-Box Video Game Console Silicon Operations group which includes communication, travel and interface with Chinese Manufacturing operation.
• Generated reports for review of management and program managers. Participated in regular meetings to review yield reports and causes of rejects.
• Resolved six-month backlog of payments to local supplier.
• Establish business relationships in the local Bay Area as well as overseas including China and Taiwan.
McGinnis and Associates, San Jose, CA 2004 to 2006
Project Manager
• Coordinated construction of large home development valued over $1.2M for one custom single family home. Responsible for overseeing major renovation project on investment property.
• Scheduled and coordinated construction project timelines and completed renovation ahead of schedule. Successfully negotiated with suppliers and maintained renovation budget.
Samsung Semiconductor, San Jose, CA 1994 to 2004
Senior Quality Assurance and Failure Analysis Engineer
• Resolved quality issues on Samsung memory devices and outside component sources, including manufacturing, materials, and workmanship issues. Responsible for quality issues with specific customer accounts including Sun, Dell, HP and IBM.
• Managed project which developed and managed Quality initiatives and new Quality Assurance policies, programs, and systems.
• Assured worldwide subcontractors were compliant with corporate quality systems.
• Actively partnered with world-wide personnel in troubleshooting quality execution deficiencies, identifying root causes and implementing corrective actions to eliminate recurrence.
• Scheduled and coordinated qualification procedures with Korean headquarters, customers, and third party resources, including verifying compliance prior to next qualification phase.
• Participated in miscellaneous activities and managed projects which were required to maintain the supply chain and continue the sales product stream.
Quality Semiconductor, Inc., Santa Clara, CA 1993 to 1994
Senior Reliability and Failure Analysis Engineer
• Supported fabless semiconductor start up operation and interfaced with world wide base of all customer accounts serving as an interface between the customer and manufacturing in resolving product issues.
• Managed special project to design and build lab which involved extensive coordination with management team and related industry professionals. Met budget compliance.
• Designed layout, selected all equipment from embryo stage to completion and coordinated throughout. Established and chaired weekly qualification meetings.
• Compiled and wrote the first company reliability handbook. Generated reliability projections from component and field test data.
• Performed failure analysis and reduced customer resolution response time from 28 to 10 days. Failure analysis processes used included SEM and electrical testing analysis.
Integrated Device Technology, Santa Clara, CA 1991 to 1993
Senior Reliability Engineer
• Managed project which included $500K renovation of semiconductor reliability lab; selected and purchased high end equipment; supervised and trained staff on equipment operation. Interviewed technicians; oversaw and improved safety and efficiency within lab. Rewrote documentation of all processes.
• Provided leadership and supervision to lab technicians. Planned and implemented reliability/monitor testing on specialized equipment, including 85/85, HAST, temperature cycling, thermal shock, salt atmosphere, high temperature storage, and human body model ESD characterization. Also certified staff.
• People development included hiring, technical/functional training, and performance management. Maintained preparedness for customer and regulatory inspections and audits.
• Developed internal calibration for all equipment in accordance with the requirements of stringent Military Specifications.
EDUCATION
BS, Electrical Engineering, University of Pacific School of Engineering, Magna Cum Laude
Project Management Professional (PMP) Certification, Villanova University (in progress)