Systems / Network Engineer

SHAILESH PRAJAPATI

Address : ***, ********** **, ***#**,

Parsippany, NJ 07054

Phone : (H) 973-***-**** (C) 862-***-****

Email : i3x8lx@r.postjobfree.com

OBJECTIVE

To obtain a challenging position that will enhance my skills and knowledge in the field of Computer Hardware, Networking, laptop and Printer Repairing.

INTERNATIONAL CERTIFICATION

 A+ : Install, configure, maintain and troubleshoot PC hardware, Laptops, printers & software.

 MCSE : Implementing a server based operating system and to configure and troubleshoot server

and client.

 CCNA : Knowledge and skills acquired to install, operate and troubleshoot a small to medium

size enterprise branch network.

 CCNP : Expose to plan, implements, verifies and troubleshoots campus area enterprise

networks.

 CWNA : Acquired knowledge of install, operate and troubleshoot of WLAN.

CAREER HIGHLIGHTS

Support Technician C3I INC. Oct 09 to Feb 10

 Expert in troubleshooting like Laptop or Desktop hang, not switching on, suddenly shutdown the Laptop or Desktop.

 Proficient in installing the Laptop or Desktop parts like Base Cover, Upper Cover (palm rest), System Board, LCD panel, Keyboard, Hard drive, CD/DVD drive, Power Supply, RAM, WIFI and I/O cards etc.

 Good command on BIOS configuration and upgrade utilities.

 Excellent skills in inventory of Laptop or Desktop and its parts with excel sheet.

 Excellent skills in handling the troubleshooting in Computer Hardware & computer peripherals repairing.

 Expert in soldering and disordering of motherboard parts like DC jack, SMD, Transistor, Capacitor and etc.

 Proficient in installing and updating BIOS and patch and firmware and software.

 Reimage software builds on computers for New Hires by using ghost image software.

 Install, configure, maintain and troubleshoot PC hardware & software, switches, and routers.

 Provide basic support on network hardware.

 Create and maintain active directory accounts.

 Knowledge of network TCP/IP protocol.

 Strong interest in the latest technology and trends.

 Strong analytical skills to troubleshoot technical computer and network problems.

 Proficient in installing and supporting all Microsoft Office applications; familiar with other common business and productivity software.

 Expert in installing and supporting current versions of Microsoft Windows Operating Systems.

Help Desk & printer technician Lowenstein Sandler PC Oct 09 to Oct 09

 Proficient in installing the Operating Systems by using ghost image software.

 Excellent hardware skills like assembling & disassembling of computers/Laptops and its components such as Motherboard, CPU, RAM, HDD, FDD, CD Rom and Display screen etc.

 Expert in handling the troubleshooting in Computer Hardware & computer peripherals repairing.

 Expert in troubleshooting of inkjet & laser printer for all brands like HP, Epson, Lexmark, Brother, etc.

 Provided online technical support to clients in resolving the Hardware and Network problems.

Laptop & Desktop Technician Aquanet Computer LLC May 09 to Sep 09

 Proficient in installing the Operating Systems and other Programs such as Microsoft Office, Photoshop, Corel Draw, AutoCAD etc. based on the requirement of the customer in laptop.

 Expert in troubleshooting like laptop hang, not switching on, suddenly shutdown the Laptop.

 Excellent skills in handling the troubleshooting in Computer Hardware & computer peripherals repairing.

 Expert in soldering and disordering of motherboard parts like dc jack, SMD, Transistor, Capacitor and etc.

Proprietor Shreeji Infotech Oct ’01 – Apr’09

 Proficient at installation of Servers & Clients.

 Managed the Networking of Computer Setup from small to large scale (15 -150 computers respectively).

 Troubleshot Networks, Laptops, Computer Hardware & Printers.

 Executed Annual Maintenance Contract (AMC) for Networks, Computer Hardware & Printers for reputed Corporate Sectors, Nationalized and Private Banks, Insurance Companies and Private Firms.

 Proficient at Installation of Operating Systems like WIN98, WIN2000, WIN2003, WINXP, WINNT, WINME, WINDOWS VISTA etc.

 Proficient in repairing and maintenance skills of Dot Matrix, Inkjet and Laser Printers up to Chip Level.

 Proficient in Refilling of Toner & Ink Jet cartridges.

 Managed Direct Client Interface and successfully trained the clients to recognize the problems to avoid the down time due to breakdown.

 Provided online technical support to clients in resolving the Hardware and Network problems.

Hardware & Network Engineer HP Infosys Private Ltd. Sep ’99 – Sep ’01

 Proficient in installing the Operating Systems and other Programs such as Microsoft Office, Photoshop, Corel Draw, AutoCAD etc…

 Troubleshot Networking and Computer Hardware Errors.

 Assembled/Disassembled computer components such as Motherboard, CPU, RAM, HDD, FDD, and CD Rom etc.

AWARDS

Certificate of Excellence in Basic Service Training Program for Printer Repair

EDUCATION

M.S.University, Baroda, Gujarat, INDIA January 1996

Bachelor of Science in Chemistry

Contact this candidate